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Position Title : Technical Customer Care Specialist
Location : REMOTE
Expected Duration of Project : 4 month contract
General Description :
This is a Call Center position where most of troubleshooting is over the phone. The Technical Support Specialist will work directly with customers via phone and email to resolve their application and product issues.
This position requires self-initiative, ownership, excellent listening skills, and motivation to provide exceptional customer service from inception to resolution for each issue.
Your technical and interpersonal skills are critical to success in this position.
As a Technical Support Specialist, you will represent VinSolutions in customer communication via phone and email to assist customers in resolving technical issues.
Demonstrate strong interpersonal and communication skills, while working with diverse audiences.
Exhibit personal responsibility, accountability, and teamwork.
Troubleshoot difficult problems with either the customer’s configuration, our software, or other vendor integration points.
Provide one-on-one training to new and existing customers as needed while working on support tickets.
Last updated : 2024-05-07
Full Time
Retail
$43k-56k (estimate)
05/08/2024
05/09/2024
dli-net.com
Birmingham, AL
<25
Retail
The job skills required for Technical specialist include Customer Service, Customer Care, Call Center, Troubleshooting, Communication Skills, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical specialist positions, which can be used as a reference in future career path planning. As a Technical specialist, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical specialist. You can explore the career advancement for a Technical specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Specialist job description and responsibilities
Responsible for providing technical support to Safety Specialists, Management, and Staff throughout SCE's large territory.
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Provided technical support for all of the operating systems throughout the organization.
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Provide technical assistance on appliances and electronics to members.
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Lead the design of the technical content of clinical program activities, materials, briefs, papers and other knowledge management materials.
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Develop and prepare technical capacity building plan and execute effectively through the hands-on trainings, mentoring, workshops etc.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Specialist jobs
They ensure that all technical aspects are functioning optimally.
03/23/2022: Chattanooga, TN
Choosing the right major is always an important step when researching how to become a Technical Specialist.
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Technical specialists use programming skills and languages, such as SQL, to rewrite programs and applications.
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They should be technology-savvy and be able to resolve all the technical difficulties.
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You must have good technical skills such as a working knowledge of HTML, CSS and JavaScript are also useful.
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Step 3: View the best colleges and universities for Technical Specialist.