19 Customer Relations Manager Jobs in Tallahassee, FL
Tech Army is Hiring a Customer Relations Manager Near Tallahassee, FL
POSITION: Customer Relations Manager
LOCATION: TALLAHASSEE, FL
Qualification & Experience
5.1. Bachelor's degree in marketing, communications, or business management.
5.2. Two years of experience with developing and implementing communications strategies.
5.3. Five years of professional experience managing content management systems such as websites, email, and/or social platforms.
5.4. Two years of experience with increasing organizational capacity to implement communication strategies that focus on modernizing technology solutions.
5.5. Project Management Professional (PMP) certification.
5.6. Five years of project management or related experience.
5.7. Proficiency with MS Office applications, particularly Outlook, Word, PowerPoint, Excel, and Microsoft Project or Smartsheet.
5.8. Demonstrated strong and effective verbal, written, and interpersonal communication skills.
Responsibilities
6.1.1. Collaborate with the Department’s DMI committees and workgroups to develop and implement communication strategies that will raise awareness about the DMI project among the Department workforce statewide, as directed by the Department.
6.1.2. Implement the DMI Communication Plan, including establishing and facilitating a DMI communication committee, developing a communication committee charter, and leading the implementation efforts, as directed by the Department.
6.1.3. As directed by the Department, assist the Department with modernizing the client's website by designing the layout to support mobile, tablet, and desktop devices and working with developers to implement visual elements and usability of the website.
6.1.4. Create wireframes, storyboards, user flows, process flows, and site maps to communicate interaction and design ideas, as directed by the Department.
6.1.5. Actively participate in DMI Project status meetings, as directed by the Department.
6.1.6. Serve as DMI Customer Relations Manager, as directed by the Department.
6.1.7. Schedule, facilitate, and document meetings (such as minutes, action items, issues, and decisions) as directed by the Department.
6.1.8. Correspond (verbally and in written formats) with project teams, workgroups, and other stakeholders identified by the Department regarding project activities, deliverables, and status, as directed by the Department.
6.1.9. As directed by the Department, follow the Department’s Communication and IT processes, and coordinate with other Department Communications and IT staff to ensure compliance with the Department’s standards and guidelines.
Job Type: Contract
Pay: $10.00 - $23.72 per hour
Schedule:
- Monday to Friday
Experience:
- Project management: 5 years (Required)
- Content management: 5 years (Required)
License/Certification:
- PMP (Required)
Work Location: In person
Job Summary
Contractor
$84k-108k (estimate)
11/21/2023
05/14/2024
techarmy.com
Hollywood, FL
<25
Related Companies
The job skills required for Customer Relations Manager include Project Management, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Manager positions, which can be used as a reference in future career path planning. As a Customer Relations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Manager. You can explore the career advancement for a Customer Relations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Manager job description and responsibilities
Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
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Customer relationship management systems, customers are served better on the day-to-day process.
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The Customer Relationship Manager also searches for options to expand the client base and develop positive relations with new customers.
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A good customer success manager works hard on making customer experience pleasant and success-driven.
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Take time to understand what each customer needs and help customers take the shortest route possible.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Manager jobs
Have a clear escalation pathway.
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Listen, understand and take action.
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Use effective customer service software.
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Be friendly, always happy to help.
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Keep the lines of communication open.
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Step 3: View the best colleges and universities for Customer Relations Manager.
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