About Us

Headquartered in Portland, Oregon, TEC has 30 locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview

The Corporate Warranty Administrator is responsible for providing general administrative support and focused warranty administrative support in alignment with the department’s service delivery model to the branches. The person in this position will take daily direction from the Corporate Warranty Manager.

The person in this position must embody company values: Teamwork, Entrepreneurship, and Customer Focus and be committed to providing a high level of support to internal “customers” to better enable managers and employees to fulfill TEC Equipment’s Customer Commitment – to be recognized by customers as their Best Business Partner.

Responsibilities

• Review branch coding of credit/debit memos, credit card refunds, check requests and vendor credits. Make corrections as needed and assist Corporate Warranty Manager on training/education of branch personnel regarding corrections.
• Correspond (via email, phone, in person, etc.) with all branches on coding of checks and vendor credits for posting. Be liaison between branches and corporate accounting teams.
• Work with Corporate Warranty Manager to review, update and distribute reports.
• Assist branches when needed on claim filing for Mack and Volvo through warranty system (UCHP).
• Research and code corporate service invoices when needed.
• Assist Corporate Warranty Manager with administrative/miscellaneous tasks related to warranty support and branch requests.

Qualifications

• Experience in administrative, warranty, and/or accounting support role General knowledge of basic accounting processes (coding, credits/debits)
• Proficient with computer programs (e.g., MS Office Word, Outlook, Excel, CDK, Enrich)
• Excellent organizational, time management, and prioritization skills
• General knowledge of warranty processes and procedures
• Highly detail oriented and able to accurately enter data and maintain organized files and records
• Excellent oral, written, and interpersonal communication skills; able to tactfully and effectively communicate with diverse personalities in geographically dispersed locations
• Ability to identify and analyze trends
• Ability to maintain predictable and reliable attendance

Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.