5 Help Desk Technician Intern Jobs in Arlington, VA
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TeamLogic IT, Arlington, VA is Hiring a Help Desk Technician Intern Near Arlington, VA
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- People First Culture
- Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- Currently in a Bachelor's degree program in a relevant field or an equivalent combination of education and experienc
- Exceptional written and oral communication skills.
- Experience with desktop operating systems including Windows 7, Windows 10, and Mac OS.
- Experience with server operating systems including Server 2008, Server 2012, Server 2016 is a plus.
- Active Directory knowledge a plus
- Kaseya RMM and Autotask PSA Experience a plus
- Valid Driver License and ability to drive to customer locations when required.
Job Summary
Intern
$51k-63k (estimate)
03/06/2023
05/24/2024
The job skills required for Help Desk Technician Intern include IT Support, Active Directory, Operating System, Service Desk, Collaboration, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician Intern. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician Intern. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician Intern positions, which can be used as a reference in future career path planning. As a Help Desk Technician Intern, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician Intern. You can explore the career advancement for a Help Desk Technician Intern below and select your interested title to get hiring information.
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