Position Summary:

This department is responsible for assisting TCS Drivers with any same-day non-emergency trips to and from scheduled rides such as healthcare appointments, doctor visits, rehab, clinical testing, follow-up exams, and more.

Dispatchers are calm, clear, and in control, especially in hectic situations. They know the appropriate responses, no matter the situation, whether it is a driver who is running late, or with a flat tire. They track and monitor situations by phone and respond to any situations reported by those in the field.

Essential Duties and Responsibilities may direct walk-in visitors to appropriate areas.

• Estimated Time of Arrivals (ETA's) 
• Driver Reassignments (critical service trips, driver call off, or any emergency situation)
• Manages Pole Driver trip scheduling
• Any driver-related trip issues
• Assist the TCS Trip Assignment team as needed
• Constant communication with all TCS Drivers, TCS Trip Assignment, and LCP Trip Assignment team.
• Performs other work-related duties as assigned.

Job Skills Requirements:

• Communication Skills: You will be listening and speaking to people by phone, often in some state of distress. Your ability to listen, speak plainly, and communicate effectively will be necessary.
• Ability to Multitask: Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need.
• Problem-Solving Skills: You will need to be able to prioritize the most important situations and think quickly on your feet.

In addition, dispatchers will need empathy and compassion, and the ability to keep calm in distressing situations

Pay:

$20 hourly

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Part Time Positions Offered: 

• 12pm-4pm, Monday - Friday with possibility of some hours on the weekends