Professionally handle inbound communications via phone, secure chat, and email to address inquiries, resolve complaints, and direct calls. Process transactional requests, investigate issues, and follow up with customers as necessary. Demonstrate proficiency in addressing customer queries, including E-Banking, independently. Provide troubleshooting support and facilitate customer requests across diverse digital platforms. Execute online banking wi...
Provide great customer service. Process banking transactions for customers. Properly document identification for customer transactions. Be aware of customer flow. watching for loitering or suspicious activity. Responsibly manage their cash drawer. maintain proper cash levels, cash secured appropriately, bait money secured. Balance cash drawer daily. Keep work area free of clutter. Image work. Minor Duties. Answer Telephones. Assist Clients with ...
To provide great customer service to our customers, handle money and other transactions. Process banking transactions for customers. Properly document identification for customer transactions. Be aware of customer flow. watching for loitering or suspicious activity. Responsibly manage their cash drawer. maintain proper cash levels, cash secured appropriately, bait money secured. Balance cash drawer daily. Keep work area free of clutter. Image wo...
This full time position would split hours between the Warsaw and Syracuse Branches. Process banking transactions for customers. Properly document identification for customer transactions. Be aware of customer flow. watching for loitering or suspicious activity. Responsibly manage their cash drawer. maintain proper cash levels, cash secured appropriately, bait money secured. Balance cash drawer daily. Answer Telephones. Assist Clients with E-Bank...
Major duties. Process banking transactions for customers. Properly document identification for customer transactions. Be aware of customer flow. watching for loitering or suspicious activity. Responsibly manage their cash drawer. maintain proper cash levels, cash secured appropriately, bait money secured. Balance cash drawer daily. Keep work area free of clutter. Image work. Minor Duties. Answer Telephones. Assist Clients with E-Banking Question...
The primary responsibility of the Mortgage Loan Officer is to originate residential loan transactions (mortgages, construction loans, home equity lines of credit) and assist retail relationships with other financial needs. The Mortgage Loan Officer is responsible for protecting the Bank by ensuring that all credit and compliance policies, procedures, and regulations are followed. The role will also represent the Bank positively in the community ...
Description. Job Duties. Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Service existing customers with payments/endorsement changes/quoting new business for home and auto. Determines clients' particular needs and financial situations by scheduling fact-finding appointments. determining extent of present coverage and investments. ascertaining long-term go...
