1 IT Support Technician Job in Wheeler, HI
Tatra Solutions, Inc. is Hiring an IT Support Technician Near Wheeler, HI
Tatra Solutions, Inc. is looking for an IT Support Technician to provide support to US Army Garrison – Hawaii (USAG – HI) Information Management Office. IT Specialist will support areas that include help desk operations, knowledge management systems, and mobile device management systems.
POSITION DETAILS
Location: This position is located at Wheeler Army Airfield. Honolulu, HI area
Work Schedule: Monday through Friday, eight (8) hours per day. Core hours are 0900 to 1500 daily.
Duration: This is a full-time five (5) year contract opportunity. Benefits are available (medical, dental, vision, life insurance, 401k).
TASKS / DELIVERABLES
- Help Desk and End User Support Requirements –
- Provide Tier I and II help desk support and desktop touch labor for MS Windows systems;
- Work with Government to install, configure, troubleshoot, scan, and repair personal computer workstations, classroom workstations, thin client workstations, personal digital assistant (PDA) devices, printers, and operations systems;
- Monitor system performance
- Create, remove, or edit user accounts within Active Directory and/or MS Teams
- Diagnose and repair software or hardware computer problems
- Perform software or hardware upgrades
- Troubleshoot and configure software to user specification
- Knowledge management and SharePoint Administration
QUALIFICATIONS
- U.S. Citizen
- DOD Secret clearance
- Ability to pass a Federal Background Investigation.
- Education: A minimum of an Associate’s Degree in relevant area.
- Must have a minimum of one (1) year of verifiable job-related experience in help desk support and end user requirements, knowledge management and SharePoint administration, website management support, VTC support
- Must be Security Plus certified.
- Shall have the ability to lift/carry up to fifty (50) pounds.
Job Type: Full-time
Pay: $65,000.00 - $67,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- IT Help Desk support: 1 year (Required)
License/Certification:
- Security Plus Certification (Required)
Security clearance:
- Secret (Required)
Work Location: In person
Job Summary
Full Time
$49k-60k (estimate)
03/11/2024
07/05/2024
tatrasolutions.com
Apex, NC
<25
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