Job Overview:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.

Responsibilities:

- Communicate with customers via phone, email, and chat to provide assistance
- Address customer inquiries and resolve complaints promptly and professionally
- Utilize sales techniques to promote products or services
- Perform data entry tasks accurately and efficiently
- Conduct outbound calling campaigns to follow up with customers

Skills:

- Excellent phone etiquette and communication skills
- Strong analytical skills to assess customer needs and provide solutions
- Prior experience in customer service or sales is preferred but not required
- Proficient in data entry

Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued, and you can make a difference in our customers' experience.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• On-the-job training

Experience level:

• 1 year
• 2 years
• No experience needed
• Under 1 year

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Work Location: In person