Field Service Technicians page is loaded Field Service Technicians Solliciteren locations United States, Boston, (MA) time type Voltijds posted on 10 dagen geleden geplaatst job requisition id R2024010161 Join our Field Service Technician team;

this position provides the opportunity to travel and be home most of the weekends. The Field Service Technician works hand in hand with the regional customer coordinator, who provides support by planning the Technicians schedule for the maintenance and repair needs on the sport fields.

More specifically, you will have to :

• Traveling to customer locations in order to address maintenance service andrepair needs.
• Expedite customer problems and complaints to the CSR and team within 24hours in order to maximize satisfaction.
• Goal to address repairs within 7 days of notification
• Ability to troubleshoot and repair various issues that may arise.
• Constant contact and communication with the Customer Service Coordinator,Field Care Coordinator, Field Service Manager and Regional Sales Associate
• Attend Weekly WIP Calls
• Educate customers on proper field practices for maintenance and how toproperly use their field equipment.
• Good communication and interpersonal skills are vital when working withcustomers and a team.
• Achieve agreed upon sales targets and outcomes
• Coordinate sales efforts with regional customers
• Fill out detailed reports and keep records on services that have been provide.Transmit said reports to the CSR within 5 days.
• Build and maintain relationships with customers
• Ability to effectively manage time.
• Provide detailed log of work done when not linked to a repair or maintenancejob.
• Present, promote and sell field maintenance and maintenance equipment toexisting customers and prospective customers.
• Keeps company equipment operating and performs appropriate maintenanceto equipment.
• Maintain a log of all equipment and equipment repair activity.
• Maintain suppliesThe company will provide the training on this position.Here are the benefits to joining our Field Service team as a technician : Home most WeekendsTravel possibilityCompany VehiclePer DiemWhat We OfferA commitment that Safety is #1Competitive benefits, pay, and retirement plan options!Career growth, stability, and flexible work arrangements.

Responsible Manufacturing Protecting Our Planet for the FutureWe utilize renewable energy and a closed loop recycled water process.

We are committed to reducing greenhouse emissions and water consumption.We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are : With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites.

Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks.

The Group serves customers in more than 100 countries across the globe.Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle principles, fully aligned with its Tarkett Human-Conscious Design approach.

Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker : TKTT). www.tarkett-group.comTarkett is an equal opportunity employer.

We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.Over ons#J-18808-Ljbffr

Last updated : 2024-03-06