109 Customer Service Specialist Jobs in San Francisco, CA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
TargetCW Corporate is Hiring a Customer Service Specialist Near San Francisco, CA
Overview
Customer Service Specialist
Onsite, San Francisco, CA 94104
$24hr (Weekly pay Benefits)
W2 Contract to permanent
Full-time (M-F) 8:30am-4:30pm
Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. They are seeking a Customer Account Specialist to join the team!
Overview
Our Customer Service Specialist ensures incoming mail reaches our customer’s digital accounts. This position requires someone who will provide onsite support to the virtual mail division of our business. In this role, you will also receive physical shipments from various carriers and ship these packages to a specified location. You will be responsible for speed, efficiency, accuracy while maintaining high productivity levels
You will
- Document, sort, pack, and ship customer mail.
- Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when necessary.
- Import, categorize, and review address network shipping backhaul and invoice data from a variety of sources, including USPS and UPS.
- Support quality control metrics and programs, and drive continuous quality improvements (systems, processes, and capability), innovation and elimination of non-value-added tasks.
- Work with management to resolve production problems and bottlenecks to ensure efficiency and prevent delays & customer dissatisfaction.
You have
- 1 yrs experience in a Customer Support role
- Ability to manage virtual mail inbox and ability to submit customer mail to their online account
- Some understanding of the shipment process and able to ship packages to a specified location.
- Able to accurately submit/clock in internal time spent on tasks, which is used for tracking metrics
- Experience entering data into a system and comfortable being infront of a computer for a period of time.
- Work with invoice data from a variety of sources, including USPS and UPS.
- Ability to manage physical mail within the office
- Exceptional attendance and punctuality.
- Able to lift 40lb.
- Ability and experience to independently self-manage, absent of leaderships direct oversight.
- Positive-thinking and team player.
Please submit your resume for consideration. Thank you!
Job Summary
Other
Business Services
$51k-64k (estimate)
01/06/2024
04/03/2024
targetcw.com
San Diego, CA
200 - 500
Business Services
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Customer Support, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
