GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

Performs IT functions such as development, design, analysis, evaluation, testing, debugging, and implementation of business applications in support of one or more functional areas such as materials, marketing, accounting, or human resources. Analyzes, installs, acquires, modifies and supports business systems applications utilizing and managing operating systems, database, and utilities software. Plans, conducts, and supports the analysis of business problems to be solved with automated systems. 

• Provides daily operations support and administration for enterprise systems in order to meet business goals.
• Responds to user issues, concerns, problems, and inquiries.
• Identify and troubleshoot issues with ERP systems.
• Schedules and oversees user acceptance testing (UAT). Answers user questions and generally serves as the primary contact for users throughout the UAT process.
• Works closely with cross-functional end users to translate business needs into system requirements.
• Performs configuration of enterprise systems.
• Identifies process improvements initiatives and leads them through to completion.
• Provides coaching, training and mentoring of junior team members.
• Confirms completion of required training plan before assuming job responsibilities.
• Coordinates with application vendors for external support as needed.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Communicates with internal users and external contacts to resolve system integrations issues.

YOU’RE AWESOME AT:

• Technical knowledge of database and business systems.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Ability to conduct research into business applications and products as required.
  • Ability to present ideas in user-friendly language.
  • Ability to transfer business knowledge & experience to support specific business applications.
• Strong customer-service orientation.
• Skilled at clearly conveying in-depth knowledge to all levels within, and outside of, the organization.
• Skilled at creating a cooperative team environment.
• Able to objectively evaluate situations and make recommendations for changes in light of overall project demands.

EXTRA AWESOME:

• B.S. in computer science or equivalent combination of education and applicable job experience.
• 5 years of experience working in a business applications environment.
• Previous experience working in Professional Services environment preferred.
• Previous experience includes:
• 2 years of SQL Server database development experience. (Transact-SQL programming)
• Enterprise system (ERP, CRM, etc.) Dynamics AX 2012 or D365 Finance and Operations experience. (preferred)
• Functional business experience in processes of supported applications.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $95,000 - $120,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus, equity, and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match. Learn more about Tandem’s benefits here!

YOU SHOULD KNOW:

Potential new employees must successfully complete a drug screen (excludes marijuana) and background check which includes criminal search, education certification and employment verification prior to hire. 

REFERRALS:

We love a good referral! If you know someone that would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants.

APPLICATION DEADLINE: April 19, 2024

#LI-KT1 #LI-Remote