The Maintenance Assistant reports directly to the Senior Building Engineer and will also takes directions from the Lead Facilities Technician. Will work closely with the Assistant Facilities Manager, Facilities Manager, Workplace Support Services Representative in carrying out his or her assigned responsibilities.

The Facilities Maintenance Technician reports directly to the Senior Building Engineer and will also takes directions from the Lead Facilities Technician. Will work closely with the Assistant Facilities Manager, Facilities Manager and Workplace Support Services Representatives in carrying out his or her assigned responsibilities.

Facilities Technicians are evaluated quarterly and annually with emphasis on the following areas: 1) attendance, 2) cleanliness, 3) on-time completion of work orders, 4) percentage of hours accounted for, 5) evaluation by customers, 6) physical inspection of assigned areas (including storerooms), 7) total number of work requests generated, 8) safety record, 9) evaluation by fellow employees, 10) total hours of classes completed.

Hours of Position

8:00 AM – 5:00 PM, Monday through Friday; lunch from 12:00 PM – 1:00 PM, unless otherwise arranged.

Duties

• Be familiar with Cushman & Wakefield policies and procedures and Client policies and procedures as they relate to your position and job description.

• Be familiar with the layout of the facilities, location of storage rooms, shops, major conference rooms and labs/server rooms.

• Wear the assigned uniform correctly at all times while on duty. Dress in a neat and professional manner whenever you are on the property, even off-duty.

• Keep a neat and tidy work area.

• Check work order system a minimum of three times daily for assigned work requests.

• Know your assigned procedures for various emergency situations and respond accordingly should they occur.

• Address work requests as assigned on a timely basis, completing requests within the assigned SLA (service level agreement).

• Check assigned floors daily, including restrooms, break rooms, conference rooms, hallways, corridors and storerooms, inspecting facilities for general cleanliness and neatness, stains on carpet, marks on walls and doors needing paint touch-up, damaged or marked base vinyl, damaged or stained ceiling tiles, bent or broken window blinds, etc. 

• Become cross trained in other areas of facilities support to provide coverage when needed.

• Respond in a professional and courteous manner at all times in carrying out your assigned duties.

• Attend bi-weekly staff meetings, and complete monthly safety trainings. Observe safety procedures. Plan and carry out work in a manner that ensures an accident-free safety record.

• Attend a minimum of 16 hours annually of formal classes related to your position to improve your knowledge and skill level.

• Maintain good attendance, on time, with minimal absences.

• Provide assistance with special projects as needed.

KEY COMPETENCIES
• Technical Proficiency
• Initiative
• Flexibility
• Multi-Tasking
• Sense of Urgency
• High School Diploma or GED equivalent

IMPORTANT EXPERIENCE
• 2 years of related experience
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Basic Computing Skills in Outlook, Excel & Word

• May be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or stand-by on-call duties.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets..

PHYSICAL DEMANDS
The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 10% of the time; and extend hands and arms in any direction; lift up to 50 lbs.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.