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Remote sales specialist
Talbots Atlanta, GA
$40k-53k (estimate)
Full Time | Retail 3 Weeks Ago
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Talbots is Hiring a Remote Remote sales specialist

Basic Purpose :

The Sales and Service Specialist is responsible for handling Omni-channel contacts such as answering phone calls, handling chats, texts, and emails, from our customers providing sales and service support.

The Sales and Service Specialist role is primarily responsible for building engaging relationships with our customer and utilizing the product and knowledge they have gained to give our customer the confidence to be her best self every day.

The Sales and Service Specialist is expected to assist in all customer contact opportunities as business needs require.

Principal Accountabilities :

  • Responsible for enthusiastically answering a high volume of incoming customer contacts.
  • Build and maintain a genuine and engaging interest throughout the contact while committing to maximizing the experience for our customer.
  • Utilize resources available for one contact resolution.
  • Protects customer information in accordance with established PCI requirements.
  • Act with integrity, transparency, candor, and respect when working with customers.
  • Effectively listens and explores her needs to determine what merchandise and services will meet those needs.
  • Is knowledgeable and ensures our customer is informed of current communications that are relevant, (sales promotions, special campaigns, etc.)
  • Successfully completes all continuing education on merchandise, procedures, and customer service skills.
  • Consistently meets or exceeds established metrics and service standards.
  • Consistently in compliance with attendance, punctuality, and adherence
  • Complete any assigned miscellaneous and / or specialized duties and tasks required to ensure on-going customer satisfaction and achievement of center performance goals.

Knowledge / Experience / Education :

  • 1-3 years in a customer service environment
  • Experience with PC based systems
  • Is customer-centric and understands the importance of creating exceptional customer service experiences.
  • Superior decision making, listening, interpersonal, verbal, and written communication skills.
  • Strong ability to multitask, such as the ability to speak, listen, and type at same time.
  • Last updated : 2024-04-24

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$40k-53k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/09/2024

WEBSITE

talbots.com

HEADQUARTERS

TILTON, NH

SIZE

7,500 - 15,000

FOUNDED

1947

REVENUE

$1B - $3B

INDUSTRY

Retail

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About Talbots

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult followingtreasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspirati...on and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless piecesand Talbots famous "surprise and delight." Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business. Learn more about Talbots visit talbots.com/aboutus More
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The job skills required for Remote sales specialist include Customer Service, Listening, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote sales specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote sales specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Remote sales specialist positions, which can be used as a reference in future career path planning. As a Remote sales specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote sales specialist. You can explore the career advancement for a Remote sales specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Specialist job description and responsibilities

Sales specialists might also prepare marketing budgets, conduct research and analyze trends, lead the sales team, and perform sales forecasts.

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A sales specialist might also visit manufacturing locations to learn about product specifications that they can communicate to the sales teams they lead.

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Hunt for opportunities, manage sales process, contract negotiations, sow's, closing business, and staffing augmentation.

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When customers are ready to order, specialists negotiate contracts and arrange for delivery.

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Produce sales reports on a monthly and quarterly basis to make sure all sales goals are met.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Specialist jobs

Employers may require their sales professionals to have a bachelor's degree with working experience.

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On top Retail Sales Specialist resumes, skills like Sales, Customer Service, Microsoft Access, Retail, Marketing, Retail Sales, Sales Management and Social Media appear most often.

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Skills like Sales, Sales Management and Social Media are possible skills.

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Employers sometimes accept applicants who do not have degrees but have many years of experience with technology or sales.

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Experience with target account selling, solution selling, and consultative sales techniques.

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Step 3: View the best colleges and universities for Sales Specialist.

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