1 help desk technician ii Job in manchester, nh
Drummond Woodsum is Hiring a Help Desk Technician Near Manchester, NH
Help Desk Technician
Portland, Maine
Drummond Woodsum is seeking a full-time Help Desk Technician to join our IT team and support our attorneys and staff in their day-to-day technology needs, scheduled for 10:30 am – 7:00pm Monday – Friday. This position will be based in our Portland, Maine office, with occasional needs to travel to our satellite offices in New Hampshire. Prior experience in a legal setting is a plus, but we will train the right person who has a combination of technical skills and experience, along with the motivation and ability to learn new skills.
Responsibilities:
- Provide on-site and remote support (via telephone, video conference, etc.) to employees and guests for company issued/approved computer systems, devices, applications, or other related issues
- Prioritize and execute tasks in demanding situations, and respond positively and accurately to a variety of requests
- Troubleshoot issues and provide answers by identifying problems, researching answers, and guiding clients through corrective steps and educating to reduce reoccurring issues
- Provide training to end users on systems, programs, and procedures
Skills:
- Advanced knowledge of Microsoft Office programs
- Excellent technical knowledge of standard hardware, software, and peripheral accessories
- Excellent customer service and communication skills
- Present ideas and technical information to our employees in a user-friendly manner
- Be self-motivated, personally committed to excellence, and interested in contributing to a teamwork-oriented environment
- Experience with document management systems and legal services technology is a plus, particularly LMS and WorkSite
At Drummond Woodsum we are committed to the growth and development of our employees. Our focus is geared toward fostering a culture where you can work with and learn from diverse individuals, explore and expand your capabilities, and are valued for the contributions and perspectives you bring.
This is a full-time position, with a competitive salary and comprehensive benefits available, including insurances (health, dental, vision, life/AD&D), disability (both long-term and short-term), paid time off, 12 weeks paid parental leave, 401(k) retirement plan with profit-sharing, and HSA contributions for employees enrolled in our HSA plan. For consideration, please submit your resume and cover letter by email to hr@dwmlaw.com. We look forward to hearing from you.
Applying for an Open Position
If you would like to apply for an open position, you enjoy a challenge, and would like to join our top-notch team, please submit your resume and letter of interest via e-mail to hr@dwmlaw.com. No phone calls, please. All inquiries held in the strictest confidence.
Drummond Woodsum offers a generous benefits package including your choice of medical/dental plans with wellness reimbursements, life insurance, short and long-term disability insurance, 401k/Profit Sharing plan, paid holidays, paid vacation, personal and sick time, on-site subsidized parking, longevity bonuses and more. We are committed to diversity and inclusion in our hiring practice and encourage qualified candidates of all backgrounds to apply for open positions.
Job Summary
Full Time
Business Services
$50k-61k (estimate)
10/22/2023
05/18/2024
dwmlaw.com
PORTLAND, ME
100 - 200
1964
HARRY R PRINGLE
$10M - $50M
Business Services
Related Companies
About Drummond Woodsum
Drummond Woodsum is a full-service law firm with more than 85 attorneys in offices in Portland, Maine and Manchester, Portsmouth, and Lebanon, New Hampshire. The firm, founded in 1965, maintains more than 20 practice groups spanning a broad spectrum of the law with a primary focus on business, litigation, and public sector practices. Drummond Woodsum provides a wide range of services to meet the varying legal needs of some of the nation's largest corporations, start-up companies, financial institutions, colleges and universities, Indian nations and tribal enterprises, municipalities, school di ...
stricts, and individuals.
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The job skills required for Help Desk Technician include Help Desk, Customer Service, Microsoft Office, Computer Systems, Communication Skills, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
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