• Perform System patching and IAVA patches to network routers and switches.

• Perform IOS and Software upgrades

• Create/review and publish in KM system Standard Operating Procedures (SOP) for network operations.

• Troubleshoot systems failures and accessibility problems within the network to our services.

• Monitor network performance, track usage and develop capacity planning reports.

• Develop and maintain IP Address allocations tables.

• Makes recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.

• Uses experience and knowledge articles to understand/implement potential workarounds.

• Updates knowledge articles and handles "how to" questions.

• Support KM management by entering solutions into the Solutions database.

• Facilitateengineering designs data calls.

• Lead new/enhanced networkimplementation, installation, and technical refresh projects within a site or locale.

• Works independentlywhile providingleadership to the rest of the Network team. 

• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.

• Preform Network ticket resolution.

• SupportNetwork ticket closure acrossNetwork OPS staff to include:

• Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)

• Use administrative access to the network to provision new switches, router, VLANs and Krypto.

• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.

• Routing Service Requests to the appropriate organization required for incident resolution.

• Performs root cause analyses.

• Completes problem resolutions associated with incident ticket(s) 

• Will configure, deploy, manage, and maintain Networkmonitoring systems used by the technicians to ensure availability and overall performance of system and services. 

Experience: 

• High School/GED 14 Yrs, or Associates 12 Yrs, or Bachelors 10 Yrs, or Masters 9 Yrs,

DOD 8570 Certification Required:

• Current IAT II

Clearance Requirement: 

• Minimum TS/SCI (we can sponsor for a CI Poly- which you will need in order to begin work)

 What We Can Offer You: 

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• We invest in our employees by supportingcontinuing education.