218 Customer Service Supervisor Jobs in Nashville, TN
Sysco is Hiring a Customer Service Supervisor Near Nashville, TN
Company:
US1168 FreshPoint Nashville, Division of FreshPoint Tomato, LLCZip Code:
37210Minimum Level of Education:
High School or EquivalentEmployment Type:
Full TimeTravel Percentage:
0COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Position Purpose:
Increase market share by motivating, training, delegating and coaching a staff of Customer Service Representatives to achieve established corporate goals. Responsible for coordinating customer service with other departments.
Primary Responsibilities:
- Identify customer needs and satisfy them profitably.
- Maintain existing customer base through effective customer service skills.
- Responsible for overall order entry process – review flow accuracy, ensure cut off times are adhered to, communicate with Sales Management regarding potential issues
- Insure follow through with customer requests by customer service.
- Hire, hold team accountable, training, write schedules, manage CMP process and conduct 30,60,90 day reviews.
- Understand edit procedure, operate the phone system and by cross training with customer service representatives, run necessary reports as needed.
Education:
- High School Diploma or GED
- Two (2) year experience in a customer service related position preferred or call center experience
- Good communication skills
- Proved ability to communicate effectively to satisfy the customers’ needs.
- Experience managing individuals, motivating, training and disciplining a staff.
- Good computer skills - Working knowledge of MS Office (Word, Excel, Outlook) a plus.
- Bilingual English/Spanish a plus
- Ability to handle multiple tasks.
- Strong organizational skills and ability to handle crisis situations effectively
BENEFITS INFORMATION:
For information on Sysco’s Benefits, please visit https://SyscoBenefits.comOVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Job Summary
Full Time
Wholesale
$46k-60k (estimate)
12/03/2023
11/29/2024
sysco.com
HOUSTON, TX
>50,000
1970
Public
KEVIN P HOURICAN
>$50B
Wholesale
Related Companies
About Sysco
Sysco engages in the marketing and distribution of food products to restaurants, hospitals, hotels and educational facilities.
The job skills required for Customer Service Supervisor include Customer Service, Call Center, Coaching, Communication Skills, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.
