Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as an Office Manager, you will feel appreciated, recognized, and rewarded. 

Do you: 

• Exhibit leadership qualities?
• Set an example for the team you work with?
• Enjoy guiding your team to help others?
• Take charge with a warm smile? 

We are hiring an Office Manager who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to join our dedicated team to support our caregivers and clients. We are seeking an Office Manager to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Office Manager position. What you should know about the Office Manager position with SYNERGY HomeCare:

Office Manager Skills:

• Competitive pay ranges between.
• Knowledge of scheduling and on-call procedures (preferred)
• Customer services skills and phone answering management experience
• Proficiency in computer skills (Google Suite, Excel, Power Point, etc) 
• Knowledge of scheduling software (eRSP or similar) or CRM preferred
• Well-honed time management skills
• Exemplary communication skills, both verbal and written

Office Manager Responsibilities:

• Operates a multi-line phone system to receive and direct incoming calls. Obtains caller’s name and purpose of call
• Directs caller (if triage is established), records name, time of call, and nature of call in online software
• May answer basic questions for caregiver applicants or prospective new clients
• May participate in the on-call rotation, answering after-hours calls
• Greets visitors and directs them to the appropriate individual
• Assists with any filing duties and a variety of other clerical duties as necessary
• Types email correspondence, reports and other documents as necessary
• Collects and distributes mail and messages
• Inventories, orders, organizes and stores all office supplies
• Assists in setting up for employee orientation and training
• Oversight of all office positions
• Leadership and training for office staff
• Maintains client and employee relationships and supportive documentation
• Responsibility for meeting goals set by franchise owner

Office Manager Requirements:

• Experience – Two years of supervisory or management experience in home care preferred
• Education – Bachelor’s degree preferred
• Skills – Leadership skills, human relations abilities, customer satisfaction skills, and organizational skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn

This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable duties as assigned.

Learn more about joining our team by calling 443.412.5656 or emailing your resume to: infocolumbia@synergyhomecare.com

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!