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Bilingual Customer Service Representative (FT)
Synergistix. Sunrise, FL
$33k-42k (estimate)
Full Time | IT Outsourcing & Consulting 6 Months Ago
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Synergistix. is Hiring a Bilingual Customer Service Representative (FT) Near Sunrise, FL

Customer Service Representative - Bilingual - French US CANDIDATES ONLY
Position Overview:
  • The Customer Service Representative position allows employees to work with Inbound or outbound calls.
  • The primary responsibility for this position is to make follow-up calls to healthcare providers and respond to inquiries. The company will provide a computer.
Responsibilities:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Gain knowledge and understanding of the company’s services and applications.
  • Following strict guidelines, processes, and company standards.
  • Responding promptly to customer inquiries.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.
  • Providing daily follow-up to ensure customer satisfaction.
  • Ability to read from scripts.
  • Professional, friendly, and enthusiastic attitude towards customers.
  • Ability to make 12–20 outbound calls per hour.
Skills & Experience Requirements:
  • Bilingual. (French & English)
  • Prior customer service experience.
  • Understanding of standard concepts, practices, and procedures within the technology field.
  • Ability to work remotely.
  • Have a fast and strong internet connection.
Comprehensive benefits package including:
  • Comprehensive medical plans with generous company contributions for employees and dependents.
  • 401k plan.
  • Dental and Vision plans.
  • Supplemental/Gap Plans.
  • Short and Long-Term Disability insurance.
  • 100% company-paid life insurance plan (with buy-up).
  • Spouse and Children life insurance plans.
  • Up to 5 weeks of Paid Time Off (PTO).
  • Paid Day Off during the month of your birthday.
  • Paid Day Off during the month of your service anniversary.
  • Company-paid Volunteer Time.
  • Flexible work schedules.
  • Telecommuting (for qualifying positions).
  • Casual Dress 5 days a week.
Sounds Like You? Apply Now!
Synergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company however only qualified candidates will be considered.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$33k-42k (estimate)

POST DATE

11/12/2023

EXPIRATION DATE

05/14/2024

WEBSITE

synergistix.com

HEADQUARTERS

SUNRISE, FL

SIZE

50 - 100

FOUNDED

1997

CEO

DON SCHENKER

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About Synergistix.

Synergistix is completely focused on creating solutions for Life Sciences companies. Our customer relationship management (CRM) solution includes flexible software, end-to-end services, and 100% on-shore support, allowing you to maximize the valueand minimize the total cost of ownershipof CRM. The Synergistix CRM solution is all-inclusive. That means no hidden costs and no surprises. Our goal is to be a true partner to your organization Your CRM Partner for Life.

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The following is the career advancement route for Bilingual Customer Service Representative (FT) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative (FT). You can explore the career advancement for a Bilingual Customer Service Representative (FT) below and select your interested title to get hiring information.

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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