Job Description:

Role Summary/Purpose:

The VP FP&A – Operations Strategy & Transformation, HQ & Reporting leader reports to VP, Finance - Operations Leader.

As a member of the Operations Cost & Productivity FP&A team, the role is primarily required to partner with the SVP, Strategy & Transformation & Staff and also with the Global Collections, Recovery & Operational Solutions and Global Service Delivery & Transformation teams to identify, quantify, communicate, execute and measure Strategic and Common Intake initiatives. The role is additionally accountable for consolidating planning, forecasting and reporting of the Consolidated Operation budget and to partner with Tech FP&A team on consolidated Tech-Ops Financial Reporting.

The goal of the position is to drive shareholder value by providing insightful decision support leveraging reporting, analytics an continuous productivity improvements while ensuring sufficient functional resources for compliance and governance.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Duties & Responsibilities:

• Financial responsibilities include month end close, reporting, pacing, planning, and client profitability and related ad-hoc risk & opportunity analytics for Operations HQ sub-functions

• Cross Functional responsibilities include significant interaction and reviews with Tech-Ops Functional leaders to identify, prioritize, evaluate and drive execution of Strategic Initiatives (SI) and /Common Intake (CI) initiatives

• Support VP Finance, Operations Leader with consolidated Operation financial analysis, R&O’s and Consolidated Operations / Tech-Ops Reporting requirements

• Partner with broader Operations FP&A team relative to coordinate SI/CI cost benefit analysis

• Regularly communicate with the Global Collections, Recovery & Operational Solutions and Global Service Delivery & Transformation workforce planning teams to ensure timely Digital First benefit realization & validation.

• The position is also responsible for driving best practices and identifying, quantifying and escalating financial opportunities regarding expense management for Consolidated Operations sub-functions

• Lead cross functional and finance projects as required

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree in Finance, Accounting or related field at least 5 years of work experience in Finance domain

• Excellent stakeholder management skills. Experience in dealing with multiple demanding stakeholders and managing challenging operational situations

• Strong Managerial & team building skills

• Project Management and process improvement experience

• Excellent written and verbal communication skills. An ability to communicate appropriately with people at different levels within the organization

• Strong Indirect Leadership skills

• Technical skills: Advanced Excel skills, hands-on experience of working in Hyperion

• Excellent team management skills and proven ability to work cross functionally as well as within own function

Desired Characteristics:

• Master’s Degree in Finance or Accounting, MBA & or CPA

• Strong financial analysis and problem-solving skills. Team player in fast-paced, high-energy environment

• Passionate, proactive, responsible, resourceful, detail oriented, strong work ethic, patience to learn functional levers

• Delivery focused. Ability to manage multiple tasks and deadlines and to work independently

• Ability to work across time zones

• Goal oriented, self-motivated

Grade/Level: 12

The salary range for this position is 85,000.00 - 170,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: