Job Description:

Role Summary/Purpose:

As a product owner, you are in a key leadership role that delivers a feature-rich experience for Synchrony Business Solutions (SBS), our B2B platform for subscription services. You thrive in a fast-paced, partner-focused, and execution-oriented environment to deliver innovative, industry-leading solutions. The ideal candidate will have an entrepreneurial mindset for distilling business value and goals into roadmaps and refined product backlogs.

We’re proud to offer you choice and flexibility. You have the option to be remote and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events.

Essential Responsibilities:

• Plan and prioritize product development and feature backlog
• Develop detailed feature stories and ensure they’re clearly understood by relevant teams
• Work closely with product managers and business teams to create and maintain product backlog that is prioritized by business value
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with overall product strategy and vision
• Lead the product-release plans and set expectations for delivery of new functionalities
• Collaborate with internal and external teams to analyze needs and align product roadmap to meet strategic goals and product vision
• Mitigate roadblocks to achieving sprint and release goals
• Perform other duties and special projects as assigned

Qualifications/Requirements:

·Bachelor's degree, or in lieu of degree, a high school diploma and 9 years of work experience.

·A minimum of 5 years of work experience to include:

• Minimum of 3 years of experience with demonstrated success in a product ownership role
• Experience with Agile software development framework and leading in a matrixed work environment
• Experience working with technical teams and guiding the creation and implementation of digital products and platforms

Desired Characteristics:

• Certified Scaled Agile Framework (SAFe) enterprise leadership professional
• Experience in the consumer financial services including credit cards and installment loans
• Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment
• High energy, self-motivated individual with superb communication skills (verbal and written)

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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