Description

Responsible for all sales and on-site marketing and to increase and maintain a high property occupancy and leased position. Serves as first point of contact for the property office.

ESSENTIAL DUTIES:

• Answers all telephone calls, stands and greets all in-person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner. Schedules sales appointments. Converts prospect phone calls into property visits.
• Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by the property. Goals may fluctuate depending on the needs of each specific property.
• Records all traffic and activities daily and applies company guest card and follow-up programs in a prompt and consistent manner.
• Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.
• Completes and reviews market survey to maintain current knowledge of local markets.
• Create marketing initiatives for both prospective and current residents.
• Plan community events for increased resident retention.
• Receives and records resident service requests ensuring full and accurate information is taken; posts completed service requests. Follows up by phone on completed work orders taken each week.
• Completes other administrative, marketing and other reasonable duties as assigned.
• Maintains consistent and punctual attendance record.

EDUCATION AND EXPERIENCE:

• A minimum of two years of sales experience is required
• Previous leasing experience is highly preferred
• Previous experience with real estate, retail and other service related industries
• High school graduate or GED is required
• Proficient in Microsoft Office
• Excellent verbal and written communication skills and interpersonal skills

PERFORMANCE EXPECTATIONS AND STANDARDS:

The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely manner and zero-defect manner. A 50% closing ratio should be consistently attempted. Must be able to provide clear and consistent verbal and written communication to others. Must portray a clean, neat, well-groomed professional appearance. Company-approved attire may be required and a nametag must be worn in plain sight when at work. Must be honest, trustworthy, enthusiastic and team/project oriented. A flexible workweek is mandatory. The incumbent must be customer service oriented and genuinely support and promote good resident relations and service staff and residents. Evening and weekend work is typical and usual.

BENEFITS:

• Medical, dental, vision, disability and life insurance
• 401(k) with employer match
• Generous paid time off
• Monthly Leasing Commissions
• Monthly Resident Renewal Bonus

Qualifications

• A minimum of two years of sales experience is required
• Previous leasing experience is highly preferred
• Previous experience with real estate, retail and other service related industries
• High school graduate or GED is required
• Proficient in Microsoft Office
• Excellent verbal and written communication skills and interpersonal skills

PERFORMANCE EXPECTATIONS AND STANDARDS:

The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely manner and zero-defect manner. A 50% closing ratio should be consistently attempted. Must be able to provide clear and consistent verbal and written communication to others. Must portray a clean, neat, well-groomed professional appearance. Company-approved attire may be required and a nametag must be worn in plain sight when at work. Must be honest, trustworthy, enthusiastic and team/project oriented. A flexible workweek is mandatory. The incumbent must be customer service oriented and genuinely support and promote good resident relations and service staff and residents. Evening and weekend work is typical and usual.

PHYSICAL/MENTAL REQUIREMENTS:

The leasing consultant position requires the following physical and mental capabilities to be performed:

Constantly (66% to 100% of the time)

Writing, keyboarding, grasping, turning, using finger dexterity, giving and receiving verbal communication both in person and over the telephone, giving and receiving written communication, working outdoors in all conditions, lifting and carrying items weighing 10lbs or less, observing things clearly beyond an arm’s reach, performing general and detail observation and driving vehicles.

Frequently (33% to 66% of the time)

Being on foot, bending, stooping, squatting, kneeling, climbing stairs, pushing or pulling, reaching above shoulder height, sitting, lifting and carrying items weighing 20lbs or less, working indoors, operating equipment and tools, following instructions, reading and/or comprehending manufacturer’s and product label directions.

Occasionally (1% to 33% of the time)

Lifting and carrying (with assistance) items weighing 20 to 50 lbs