Job Description
JOB TITLE: HR Support Receptionist
DEPARTMENT: Human Resources
FLSA STATUS: Non-Exempt
REPORTS TO: People Operations Manager
SUMMARY:
Symbiotic Services is currently staffing for the position of HR Support Receptionist at one of our client sites. The selected candidate will report to the People Operations Manager at the client location. Responsibilities include managing the front lobby area, greeting visitors, handling multiple phone lines, operating internal paging systems, and performing a range of administrative and human resources tasks.
PRIMARY RESPONSIBILITIES:

• Answer telephones and direct callers to the appropriate associate.
• Greet and direct visitors and guests.
• Provide callers with information such as the company address, directions, fax numbers, website, and other related information.
• Receive, sort, and forward incoming mail.
• Coordinate and manage centralized information and supplies, including keys to company vehicles and meeting supplies.
• Coordinate the pick-up and delivery of express mail services such as FedEx and UPS.
• Assist in ordering, receiving, stocking, and distributing office supplies.
• May perform related clerical duties such as photocopying, filing, and collating.
• Compile, sort, and distribute various data using Excel.
• Perform a variety of Human Resources-related tasks, including:
  • Assist with various HR reports and audits.
  • Assist with personnel filing and entries in the payroll system.
  • Assist with recruiting and onboarding processes.
  • Assist with organizing employee events.
  • Prepare and send internal communications through various channels.
  • Coordinate meetings, interviews, HR events, and maintain the team's agenda.
  • Handle other tasks and projects as assigned by the People Operations Manager.

KNOWLEDGE, SKILLS, & ABILITIES:

• Strong customer orientation.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to speak clearly and manage information confidentially.
• Ability to present numerical data effectively and interpret written information.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent (GED) required.
• At least 1 year of relevant experience and/or training, or an equivalent combination of education and experience.

EFFORT:

• Work primarily at a front-desk in an office environment.
• Frequent use of computer and keyboard.
• Regular data entry and use of computer systems.
• Interaction with customers in person and via telephone.
• Operation of internal paging system.