Job Purpose:Provides culturally relevant counseling and assessment services to Native American Indian consumersJob Duties and Responsibilities:(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)Manages extensive consumer rehabilitation plans by collaborating and coordinating case management, including vocational counseling and guidance, testing, medical restoration, assessing training needs, direct employer contacts for on-the-job training and job placement, following up to ensure progress towards intermediate objectives and vocational goals are met, and providing reports of case management progress to the Vocational Rehabilitation Director. - 40%Determines eligibility for vocational rehabilitation services by evaluating applicant's abilities, capabilities, resources, priorities, and concerns, obtaining and reviewing medical, psychological, vocational, and educational data to determine feasibility, eligibility, functional limitations and job labor market demands, and assessing and developing a realistic individual plan for rehabilitation and employment (IPE). - 25%Provides administrative and clerical support to the Vocational Rehabilitation Department by collecting, sorting, and processing incoming and outgoing mail, filing, creating and revising departmental forms and documents as needed, updating consumer contracts, collecting and tracking monthly case load hours, purchase orders, and check requests, and sending them to Accounts Payable for processing. – 10%Provides initial customer service by answering incoming calls, greeting visitors, clients, and employees in a friendly and courteous manner, screening and directing visitors and callers, answering general inquiries, relaying pertinent messages and inquiries to the appropriate person, and assisting Vocational Rehabilitation staff as needed. – 10%Provides logistical support for programs by coordinating meetings, workshops and technical training, developing flyers and forms, following up with SITVR Partners and outside organizations, and assisting with and/or facilitating training sessions, meetings or presentations as needed. – 5%Monitors supplies and assets for the Vocational Rehabilitation Department by maintaining inventory of departmental supplies, ordering and purchasing supplies as directed, processing purchase orders, reconciling bills, requesting payment for vendors and suppliers, conducting department monthly audits of inventory and assets, and researching and communicating findings to the Vocational Rehabilitation Department Director. - 5%Promotes continued departmental communications by attending board meetings and other meetings as needed, preparing and distributing meeting minutes, maintaining a professional department image, and consistently communicating and presenting information in a professional manner in all business interactions. - 5%Job Specifications:Education and Experience:Essential:High School Diploma or G.E.D.Vocational Rehabilitation Case Management ExperienceCalifornia Driver’s License in good standingDesirable:Bachelor's Degree in rehabilitation or related fieldData Ops Case Management System experienceSkills and Knowledge:Essential:Ability to work with individual/groups with multiple disabilities, interests and backgroundsAbility to collect and analyze data appropriate to client progress and servicesUnderstanding of the knowledge, skills and abilities required in a wide variety of job classificationsWorking knowledge of EEO/Affirmative Action regulations and guidelinesWorking knowledge of educational institutions and counseling resources on tribal reservationsWorking knowledge of Tribal and County organizational services, functions, and policies and proceduresWorking knowledge of the social, emotional, behavioral, and psychological impact of personal problems on the individual and his/her workplaceFamiliar with local community, language, and cultureAbility to appear for work on timeAbility to accept constructive criticismAbility to maintain confidentialityAbility to complete forms and documentsAbility to communicate effectively, both orally and in writingAbility to work outside of regular business hours, as neededAbility to work independentlyAbility to learn and utilize computerized case management systemRecord-keeping and organizational skillsWorking knowledge of Microsoft Word and ExcelDesirable:Supervisory/Managerial Accountability:Direct: NoneIndirect: None