Description

Description

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!

How You Will Make an Impact

Our guests seek luxury, value, and world-class service. As a DMV Manager, you will contribute to the success of our dealerships by effectively processing paperwork to ensure a seamless experience for our guests. You will impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Examine sales/car deal contracts to assure conformity to specified requirements
• Verify all documents are signed and completed properly
• Process paperwork on a timely basis
• Receive and process paperwork from the F&I department
• Prepare trade-in vehicle jackets and ensure the title is obtained
• Ensure that name and address files are updated on an ongoing basis
• License all new, wholesale, and used vehicles for in and out of State customers
• Manage accurate title inventory
• Apply for all out of state titles
• Process all out of state licensing
• Maintain an accurate and up to date licensing schedule
• Maintain an accurate and up to date wholesale/dealer trade receivable schedule
• Obey all DMV compliance filings
• Perform other tasks as assigned
• Hire and train all DMV staff
• Manage DMV department and staff
• Handle all customer, vendor and DOL complaints

Skills Needed to Win:

• Excellent communication and customer service skills
• Critical thinking skills
• Ability to read and comprehend instruction and information
• Understand deadlines and apply an appropriate sense of urgency and prioritization to all tasks
• Professional appearance and work ethic
• Strong attention to detail
• Team-oriented and comfortable in an open office
• Ability to work overtime as needed during month end and the first business day of each month
• 5 years of automotive titling experience.
• 1 years of management experience

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing!
• We were ranked as the 3rd fastest growing auto group in 2022 by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

Requirements

• Train and oversea the process of all dealerships DMV in California.
• Knowledge of Dealer Track processing and Reynolds & Reynolds DMS
• Follow up on status of vehicle titles and reconcile monies collected for DMV versus amounts paid.
• Provide support where else is needed in anything pertaining to titles and dealership questions.
• Prepares legal transfer documents for the Department of Motor Vehicles, vin verifiers, DMV renewals.
• Stay abreast of all DMV regulations, changes, and laws.
• DMV experience with multiply states and out of state transactions.