Description

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!

If you have experience in hospitality, guest services, or just simply love making people happy, we’d like to help you translate those skills into a successful career with Swickard Auto Group.

How You Will Make an Impact

Our customer base seeks luxury, value, and world-class service. As General Sales Manager, you will be responsible for leading and coaching the sales team to deliver outstanding hospitality and achieve sales goals. You will directly impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Communicating clearly with our guests across multiple channels (phone and email) and being responsive to their needs.
• Actively participate in recruiting and hiring for all positions; ensure performance reviews or coaching sessions are completed as scheduled; develop short- and long-term goals for each department manager.
• Negotiate price and terms of purchase.
• Complete internal purchase documents and DMV forms.
• Manage expectations for a smooth transaction including the expected timeline to complete each step
• Market to staff or corporate placement at the appropriate store.
• Skills parallel that of UCM in appraisal aspects/visual defects.
• In-depth understanding of market and valuation tools, VAuto, and Provision.

Skills Needed to Win:

• Ability to effectively manage time to meet and exceed targets
• A strong desire to succeed
• Focus on providing all customers an exceptional experience, prior experience with this is preferred
• Outgoing personality with expertise in developing relationships (i.e., a “people person")
• Computer, email, and internet proficiency
• Excellent verbal and written communication skills, strong negotiation, and presentation skills
• Pride in how you present yourself to others
• Willingness to provide continuous effort to increase sales, drive company branding and improve business.
• A strong desire to win in a competitive environment
• Flexibility to work weekends and evenings
• Valid U.S. Driver's license

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 45 franchises in 5 states…and we are still growing!
• We are consistently ranked as one of the fastest growing auto groups by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.