Description

Pay Range:

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? 

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• Communicate effectively with Internet customers and prospects via phone, e-mail or in person
• Handle all incoming internet sales inquiries in a timely, professional manner
• Build strong rapport with customers
• Maintain an ongoing customer database to capture repeat business
• Assist customers in appropriate vehicle selection and stay abreast of new products, features, accessories, etc.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing competitive models and describe all optional equipment available for customer purchase
• Learn to overcome objections, negotiate price, close sales, and perform all other steps of the sales process in accordance with company standards
• Prospect daily for potential customers; maintain consistent rapport with previously sold customers
• Attend product and sales training as requested by Sales Manager
• Realize that business is built on customer service and be devoted to guaranteeing satisfaction to our customers
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction
• Maintain high CSI score

Skills Needed to Win:

• Previous customer service experience is required, dealership experience preferred
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing
• Possess superior customer focused communication skills
• Must have a clean & valid driver’s license, along with reliable transportation
• Must be willing to submit to a drug screen prior to employment

How You Will Make an Impact

We serve a customer base seeking luxury, value, and world-class service. As a CV Sales Associate, you will be one of the primary team members responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle. 

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and service. 
• We are a team. Everyone plays a role in our success. 
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
• We have over 2000 employees at 41 franchises in 5 states…and we are still growing! 
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.