WHAT WE ARE LOOKING FOR

sweetFrog is looking for a Full-time Team Lead to help run our Centreville, VA Store! Does the smell of freshly baked waffle cones excite you? Does having the ability to create exciting flavor mixes for your customers sound amazing? Does being involved with your community and providing a fun environment for your customers sound just up your alley? Then look no further and apply today!

WHAT WE EXPECT

sweetFrog is focused on providing excellent customer service, superior product and intensive community involvement. We encourage candidates who have previous/current community involvement to apply!

Qualified candidates should LOVE to work with customers and within the community.

Full-time Team Lead Job Duties (what to expect while working).

• Extensive Customer Service! Customer Interaction!
• Cash Register duties include but are not limited to, counting drawers, counting deposits, ringing up customers and exchanging money, taking credit cards.
• Toppings Bar duties include but are not limited to, refilling and restocking the toppings to ensure a clean "full" enticing look, cutting fruit as needed, wiping down counters and spaces between the toppings, making sure the utensils are clean and free of debris. Refilling yogurt machines as needed.
• Cleaning duties include but are not limited to, Sweep and Mop, wiping down tables constantly as customers come and go, bathrooms to be cleaned and spot checked throughout the day, cleaning yogurt machines, washing dishes and utensils.
• Community involvement duties include but are not limited to, acting as the Mascot to attend community functions / events, visiting local schools, churches, and businesses.

If you are ready to apply we are ready to hear from you!

ESSENTIAL FUNCTIONS Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

POSITION QUALIFICATIONS Competency Statement(s)

• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Team Lead: 1 year (Required)

Ability to Relocate:

• Blacksburg, VA 24060: Relocate before starting work (Required)

Work Location: In person