Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

Job Summary 

This role will pay a salary of $15 to $20 an hour.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

About the Venue

The University Club of Virginia Tech is a welcoming home for alumni, fans, faculty/staff and the business community, a place for meeting, gathering and hosting memorable events in a setting unlike any other in the area. Our Club reflects the excitement and rich traditions of Virginia Tech's game day experience.

Responsibilities

Day-to-Day 

• Become proficient in the use of the Cater Pro catering program (training will be provided)
• Work closely with accounting department to ensure all accounting procedures are followed and completed
• Distribute Daily and Weekly Reports, ensuring accuracy of all information
• Generate contracts, letters, and informational packets as needed by Event Sales Directors
• Manage marketing plan and materials for private events
• Manage private event social media posts
• Assist in greeting members and clients the day of their events
• Assists in sales process as requested by the Event Sales Director which can include upselling, tastings, day of coordination

Qualifications

• • Must be comfortable answering phone calls, speaking with clients and club members face-to-face.
  • Able to independently resolve event questions which arise on a daily basis.
  • Must be proficient in Microsoft Office Suite.
  • Prefer a minimum of two (2) years experience with a proven track record.
  • Sales experience preferably in catering and private event functions.
  • Must have practical knowledge of food preparation and social customs of etiquette, especially in regards to private events.

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers.

Physical Demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period

Work Environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent’s location, and minimal during non-event times.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.