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ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Minimum Requirements:
A high school diploma or GED is required. The ability to learn and understand the basic field operations and procedures of the police and fire departments. Use various technical systems in support of law enforcement, fire and airport operations including access control, video surveillance, alarm monitoring, telephone console, Dauphin County and SARAA radio, digital fingerprint scanning, manual ink and inkless fingerprints, and general personal computer equipment. Additionally, must possess a polite but authoritative telephone voice and manner, as well as the ability to understand and skillfully manage emergency and business callers. Must have the ability to be understood clearly by others over radio and telephone circuits, to accurately record the detail of telephone and radio conversations, and to remain calm under the pressure of emergencies, peaking workloads, and multiple (simultaneous) responsibilities.
Required Licenses, Certifications and Conditions:
Certified as a J-Net (PA Justice Network) user or ability to obtain this certification within 30 days of employment as well as certified by APCO or eligible for certification within one year of employment. In addition, must have a valid PA driver’s license with a good driving record or ability to obtain PA license within 30 days of hire date. Ability to pass a 10-year background and criminal investigation to be issued Airport Identification Badge.
Cognitive Ability:
Ability to comprehend, retain, and follow oral and written instructions. Must exercise good judgment, work independently, make decisions, organize and maintain detailed information. Must effectively set priorities. Ability to solve practical problems and deal with a variety of concrete variables in situations without precedent.
Physical Demands:
Must be able to withstand the stress and rigors of administrative and operational demands related to emergency and routine communications and clerical duties. Tasks involve extensive keyboarding on multiple keyboards and attentive listening to telephone calls and radio transmissions (often at a low volume level and of poor audio quality). Possess the physical dexterity to stretch, reach, lift, and sit while operating equipment. May be required to sit for extended periods of time without relief. Must have the ability to exert very moderate physical effort typically involving some combination of stooping, kneeling, and lifting, as well as carrying, pushing and pulling objects and materials of moderate weight, twelve to twenty pounds.
Work Environment:
Must be able to work for extended periods of time in the restricted access area of the Harrisburg International Airport Police Communications Center. Must be able to work any shift assignments, including nights, weekends, holidays, overtime (both forced and scheduled), and up to 16-hour shifts. May be required to work overtime hours with little or no notice. Must be able to multitask and prioritize handling several items sequentially or simultaneously, with above average accuracy, including answering telephones, radios, dispatching police, fire or EMS personnel, and documenting actions through computerized or handwritten logs.
Language and Communication Skills:
Must be able to read, write, and communicate effectively in the English language. Must be able to read and interpret general business periodicals, professional journals, standard operating procedures, policy and procedure manuals or governmental regulations. Must be able to effectively present information and respond to questions from groups of managers, shift personnel, clients, customers, and the general public. Regularly communicates with supervisors, co-workers, other departments, contractors, and customers.
Mathematical Skills:
Knowledge of basic math skills.
Computer Skills:
Computer literacy required in Windows based operating systems, Microsoft Word, Excel, Access and Outlook. Also, in the use of Police Record Management and Computer Aided Dispatch Computer System, JNet System, Video Surveillance Monitoring and Recording System, Fire Alarm Computer System, and Access Control Security System Computer (i.e. P2000). Networked Telephone System and Audio Recording System.
The Susquehanna Area Regional Airport Authority (SARAA) is the governing authority of the Harrisburg International Airport, Capital City Airport, Franklin County Regional Airport, and Gettysburg Regional Airport in south-central Pennsylvania. SARAA is a small hub commercial airport that serves approximately 1.4 million passengers annually and also three general aviation airports.
Our Mission is to provide outstanding customer service and convenient access to worldwide destinations and the global economy while achieving our Vision to increasingly bolster Central Pennsylvania’s economic growth and prosperity.
We're always looking for great people to join our team at SARAA. To help make sure our employees are always prepared for our ever-changing business environment, we continually invest in their training. Plus, we offer a full benefits package to full-time employees, including medical, dental, vision, disability and life insurance coverage, 401(a), and a 457 plan.
Full Time
Transportation
$48k-60k (estimate)
04/23/2023
06/07/2024
flyhia.com
MIDDLETOWN, PA
100 - 200
1998
TIMOTHY J EDWARDS
$10M - $50M
Transportation
The job skills required for Public Safety Dispatcher include Customer Service, Communication Skills, Communicates Effectively, Life Insurance, Computer Systems, Aviation, etc. Having related job skills and expertise will give you an advantage when applying to be a Public Safety Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Public Safety Dispatcher. Select any job title you are interested in and start to search job requirements.
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Career tips from people on Public Safety Dispatcher jobs
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