Overview

The OSP Infrastructure Technician is responsible for installing, maintaining, and servicing wireless networking equipment on signal towers as well as fiber optic networking equipment at various network active cabinet headends and related passive cabinet locations. This role involves solo and team-based work, ensuring the efficient operation of both tower and fiber network infrastructure.

Reports To: Wireless Infrastructure Manager

Department: OSP Construction

Job Status: Non-Exempt

Responsibilities:

General:

• Operate a variety of mechanical equipment, including trucks, trailers, excavators, backhoes, cement mixers, and similar machinery for tower and fiber network infrastructure projects.
• Utilize hand and power tools such as drills, saws, grinders, hammers, and other relevant equipment for installation and maintenance tasks.
• Strictly adhere to company and industry safety guidelines to ensure a secure work environment, including 100% attachment to towers when working above 6 feet.
• Maintain precise site plans and records, including comprehensive photographic documentation for all tower and fiber network locations.
• Act as a professional and positive representative of the company in all interactions with customers, vendors, colleagues, and peers.
• Communicate clearly and effectively with all stakeholders.
• Monitor and manage inventory levels, promptly notifying the purchasing department when supplies are running low or depleted.

Tower Infrastructure Service:

• Install, service, maintain, and troubleshoot all aspects of wireless networking equipment on signal towers.
• Perform basic wireless LAN and WAN wireless site surveys.
• Install antennas, cables, mounts, and grounding systems in accordance with accepted industry and company standards.
• Complete and close work orders in a timely manner.
• Efficiently utilize staffing resources for maximum productivity.

Fiber Optic Networking Service:

• Install, service, maintain, and troubleshoot all aspects of fiber optic networking equipment.
• Properly install fiber-related jumpers, patch cables, splice panels, and related equipment.
• Install electrical systems and wiring to support switches, routers, OLTs, and related networking equipment.
• Implement grounding systems in accordance with company standards and local and national electrical codes.
• Optimize staffing resources for maximum productivity.
• Maintain proper documentation of test results for new fiber build outs.

Qualifications

• High school diploma or equivalent.
• Ability to work in challenging environments, including exposure to inclement weather such as rain, snow, sleet, hail, extreme cold, and extreme heat.
• Ability to lift up to 75 lbs.
• Willingness to travel for extended periods of 2 or more days.
• Availability for on-call duty as part of a rotating schedule with other infrastructure and installation techs.
• Possess the skills required to systematically troubleshoot complex network systems.
• Understanding of basic Radio Frequency and fiber optic terminology and technology.
• Ability to work with limited to no supervision.
• Basic PC Skills and familiarity with Google Docs and Sheets.