Overview. The Tier 1 Service Delivery Technician at Surf Internet is a frontline. customer-facing. member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction. Th...
Description. Overview. The Fiber Construction & Splicing Manager is responsible for leading and supervising crews in the installation, maintenance, repair, and splicing of fiber optic networks, including both aerial and underground construction. This role manages both internal construction and splicing teams in Indiana, ensures quality and safety standards, and serves as the primary technical and operational contact for all fiber-related projects...
Overview. The Tier 1 Service Delivery Technician at Surf Internet is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction. This...
Overview. The Tier 1 Service Delivery Technician at Surf Internet is a frontline. customer-facing. member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction. Th...
Overview. The Business Development Administrator will support the Director Business Development, and provide assistance with specific assignments or projects directed through the Director of Business Development on behalf of the CEO. The Business Development Administrator will interact with and support a variety of teams that include Regional Development Managers, Market Managers, Marketing, Construction and Grants, in a unique position to functi...
Overview. The Systems & Network Administrator will play a critical role in supporting Surf Internet’s IT infrastructure. Reporting to the Director of IT, this role will manage core enterprise platforms, administer secure access tools, and maintain reliable office network operations. The administrator will also serve as an escalation point for IT Support Specialists, ensuring systems and services remain secure, compliant, and optimized for company...
Description. The Field Technician is the face of Surf Broadband Solutions serving as the front-line representative and a key member of our service-oriented team. Responsibilities include completing installs, uninstalls, surveys, and service calls at customer locations while regularly climbing ladders and working on rooftops. Responsibilities. Works outside or inside customers home or business to complete installations and repairs - this includes ...
Description. Overview. Surf Internet is looking for a. Brand Promoter. to join our team on a contract basis. As a Brand Promoter, you will be responsible for engaging with potential customers, promoting our products or services, and driving sales. This role requires strong communication skills, a customer-oriented mindset, and the ability to create excitement around our brand. Reports To. Market Manager. Department. Residential Sales. Job Status....
Job Details. Job Location. LaPorte Office - LaPorte, IN. Position Type. Full Time. Education Level. High School. Salary Range. $16.00 - $18.00 Hourly. Travel Percentage. Negligible. Job Shift. Day. Job Category. Telecommunications. Description. Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer’s internet issue as well as...
