We're seeking a Parts Counterperson to join our team at Sunset Ford in St. Louis.

Do you want to be rewarded for your hard work, experience, and expertise? Do you want to be part of the largest and most successful Ford Parts Team in St. Louis?

At Sunset Ford Auto Group, our Parts Department is growing, and we have the need for an Automotive Parts Counterperson, which means opportunity for financial rewards for you.
Why Join Our Team

Parts Counterperson Job Benefits: We provide a positive, professional work environment and training on the job. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

We have ALL the reasons under the SUN to work at Sunset Ford!

• PAID Pension Retirement Immediate and Automatic Enrollment, plus additional 401k Option
• PAID Family Medical, Dental, & Vision Insurance for full time employees!!!
• PAID vacation
• Weekends Off
• Opportunity to grow your pay
• Competitive Pay with experience
• Employee Discounts on Parts & Service
• Employee Pricing on New & Used Cars
• $Referral Bonuses for Vehicle Sales, Service Contracts, and New Hires!
• Training and Certifications Transferable to any Ford store
• Friendly team atmosphere
• PRIDE - We care about our customers and employees
• New technology and computer software that customers expect from the best businesses

We greatly appreciate your interest in our business! Please do complete our Pre-Screen Survey! 

Responsibilities

• Greet customers by phone/greet mechanics at the counter and assist them with any inquiries.
• Look up and determine correct parts needed for a particular job
• Bill out parts
• Invoice & close parts tickets
• Consult with customer/mechanic on applicable parts and recommended/required parts for the intended repair (gaskets, fluids, nuts, bolts, etc.)
• Keep customer/mechanic informed on part arrival times/shipping status and possible changes
• Provide concierge/receptionist support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Understand and implement Ford Warranty Processes designated by management

Qualifications

• Parts Counter Selling Experience Required (NAPA, AutoZone, etc.)
• Valid Driver's license and clean background
• Ability to work efficiently and multi-task in a fast-paced environment
• Strong written and oral communication skills
• Strong computer skills - quick & accurate typing, fast on a computer
• Must be able to read, process and create shop estimates
• Professional phone skills with ability to manage multiple calls at a time
• General understanding of automotive workings and repairs

About Us
Sunset Ford has been in business for over 112 years, established back in 1912 by Peter S. Heutel. Today, the 4th & 5th generation Heutel Family is proud to carry on this tradition serving the St. Louis, South County, & surrounding areas. We take phenomenal pride in customer service and always strive to exceed expectations. In fact, we have consistently won Ford Motor Company's highest honor, the President's Award, for excellence in customer service.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.