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14 Customer Service Rep Jobs in Gilroy, CA

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InsuraTec Services Group
Gilroy, CA | Full Time
$56k-70k (estimate)
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Customer Service Rep
Sunglass Hut Gilroy, CA
$37k-46k (estimate)
Part Time | Retail 2 Months Ago
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Sunglass Hut is Hiring a Customer Service Rep Near Gilroy, CA

Sunglass Hut is a global leader in the sale of premium sunglasses with over 2000 retail stores across North America. We offer competitive benefits, valuable training, and unlimited growth opportunities. As part of an eyewear industry leader, Luxottica, Sunglass Hut has an energetic, fashion-forward culture and diverse career paths for all types of talented and driven people. At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses. Native Americans receive preference in accordance with Tribal law. GENERAL FUNCTION The Sales Associate is vital to the success of Sunglass Hut and is an ambassador of The Sunglass Hut Experience. The Sales Associate spends time on the sales floor performing all functions relating to TheSunglass Hut Experience and store operations. MAJOR DUTIES AND RESPONSIBILITIES • Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives. • Achieves/exceeds individual sales plan by creating an EMOTIONAL CONNECTION with customers. • Leverages reporting tools to track individual results and identify areas of opportunity. • Partners with Store/Center Manager to maximize sales potential. • People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment. • Creates an inspirational and motivating work environment that reflects the integrity of the brand. • Collaborates with fellow Associates to foster teamwork. • Seeks out opportunities for self-development as defined in an individual development plan. • Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures that every Associate consistently delivers The Sunglass Hut Experience. • Spends 100% of the time on the sales floor. • Ensures every aspect of The Sunglass Hut Experience is impeccably executed throughout the store. • Makes simple and fast decisions in the best interest of our customers. • Acts as an ambassador for the Sunglass Hut brand. • Builds the Sunglass Hut brand by consistently executing the brand standards. • Stays adept at knowing the product and staying current on new merchandise and fashion trends. • Builds and develops expertise in delivery of The Sunglass Hut Experience. • Consistently executes all visual standards, store merchandising practices and inventory control activities. • Impeccably executes all operational policies and procedures and maintains brand standards. • Properly executes all promotions, contests and incentives BASIC QUALIFICATIONS • High school diploma or equivalent • Demonstrated expertise in every aspect of store operations • Detail-oriented • Critical thinking PREFERRED QUALIFICATIONS • Customer service and/or retail experience • To accommodate our diverse customer base, preference may be given to bilingual candidates depending upon the needs of the location. Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law

Job Type: Part-time

Pay: $15.50 - $16.00 per hour

Expected hours: 8 per week

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Rotating weekends

Work Location: In person

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$37k-46k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

07/13/2024

WEBSITE

sunglasshut.com

HEADQUARTERS

KNOXVILLE, TN

SIZE

<25

FOUNDED

2018

REVENUE

<$5M

INDUSTRY

Retail

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The job skills required for Customer Service Rep include Customer Service, Promotion, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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