Sunergy Solar is looking to hire a Utility Supervisor to help our Utility department. This role requires agents to submit pre-file documents and interconnection agreements to local utility companies.

You will work closely with other departments and customers to ensure a smooth process.

Qualifications

• A strong candidate is detail-oriented with excellent customer service skills, good instincts, excellent problem-solving, and sound judgment for balancing quality, productivity, and team morale
• Utility agents should have the following skills, education, and experience :
• Attention to detail is paramount
• Strategic decision making
• Problem-solving skills
• Have a sense of urgency and thrive in a fast-paced environment
• Effectively prioritize and manage time well
• Flexibility to adapt to an ever-changing environment
• Analytical skills
• Exceptional customer service, active listening, verbal and written communication skills
• Proficiency with computers, especially with CRM software, and strong

Responsibilities

• The Supervisor's role is to help the department manager keep KPIs within the normal range.
• This position actively manages the Utility companies in their assigned market.
• Oversee all projects in their assigned area, progressing quickly through the process.
• Perform project audits to ensure a project is ready to submit documents for permission to operate.
• Effectively communicate to homeowners any needed fixes and generate service tickets for required changes.
• Complete all necessary tasks to move projects to the Utility and PTO teams.

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Last updated : 2024-05-08