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American Telephone and Telegraph Company
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Field service representative
Sulzer Meriden, CT
$51k-65k (estimate)
Full Time | Consumer Services 2 Months Ago
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Sulzer is Hiring a Field service representative Near Meriden, CT

Services AME-E524

Field Service Representative - Full Time - United States - within the territory of northeast (NY, CT, NJ, RI, PA) and the Gulf Coast (LA, MS, AL)

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future.

Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.

Join our Services AME team within Services division in United States as Field Service Representative to help us take Sulzer to the next level.

See what it is like to work at Sulzer Pump Services

In this role you will be accountable for :

  • Supervise / assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and / or seals
  • Travel to jobsites worldwide upon dispatching by Field Service Manager
  • Responsible for completing and forwarding to Corporate office all necessary paperwork for all jobs
  • Inform closest Service Center of any potential sales activities while at site
  • Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures.
  • Performs other duties as assigned

To succeed in this role, you will need :

  • High School Diploma or equivalent
  • Five (5) years experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing Sulzer Apprenticeship Program meets these requirements
  • Excellent written, verbal, negotiation, and listening skills
  • Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
  • Excellent interpersonal skills
  • Strong computer skills, with proficiency in latest Microsoft software. SAP and Gelco expense reporting a plus.

Your benefits :

  • 15 days of paid time off and 11 company-paid holidays
  • 401k plan with a 6% match
  • Health savings account matching
  • Motivating wellness program
  • Employee Assistance Program
  • Paid paternal leave
  • Gym re-imbursement

We are looking forward to hearing from you!

Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future.

Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable

We are proud to be recognized as a Top Employer 2024 in the United States. Come and join our story!

Last updated : 2024-03-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$51k-65k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

06/05/2024

WEBSITE

sulzer.com

HEADQUARTERS

SALT LAKE CITY, UT

SIZE

7,500 - 15,000

FOUNDED

1834

CEO

MARK HAYS

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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About Sulzer

Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and application technologies for fluids of all types. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 180 world-class production facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2020, our 15000 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com

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The job skills required for Field service representative include Field Service, Installation, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

01/30/2022: Cleveland, OH

Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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