Job Accountabilities :

• Answers telephone, types all correspondences, reports, and quotes for the Service Center.
• Audits service and parts men weekly expense reports for accuracy and completeness.
• Any out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action.
• Assists with service orders when needed.
• Maintains accurate accounts payable and receivables for Service Center.
• Processes parts and / or service sales orders in computer for invoicing.
• Maintains database and address books for Service Center area.
• Builds and maintains file system for Service Center.
• Maintains office and Service Center supplies and creates list of needed items for Service Center Manager to purchase.
• Provides management and administrative services to her superiors to include conserving time by reading, researching and routing correspondence and drafting replies.
• Maintain files and records of all SSI owned vehicles to include, drivers, insurance, truck expenses, recall notices, tags, location and maintenance on vehicles.
• Issues Purchase orders for repair and maintenance done to vehicles.
• Seeks out promotional materials, requesting bids from suppliers for best pricing and quality product. Keep ample stock on hand for sale to employees / customers, for service, guests, warehouses, and service centers.
• Receive and distribute mail from Warehouses / Service Centers, distributing to designated depts. / personnel. Review all bills that come in from Warehouses and individuals, bills that need a PO# are issued one, then approved for payment.
• Responsible for updating / requisitioning / ordering forms, letterhead, envelopes, etc. used by SSI.
• Keep all expenses and copies of gas receipts, hotel bills, and car wash receipts on file.
• Ensured that all paperwork relevant to each truck folder is scanned and kept current.
• Processes warranty claims and follows through to completion.
• Assists with all tasks required to ensure office runs smoothly.

Job Requirements :

• High school graduate or GED equivalent.
• Secretarial and data entry experience.
• Complex knowledge of Microsoft programs (Excel, Word, Etc.).
• Ability to understand and adapt to different PC based internal systems.
• Great organizational and communication skills.
• Excellent telephone personality.
• Ability to work with limited supervision.
• Ability to multitask and adjust workload according to priority.
• General knowledge of Taylor Parts System would be helpful.

Last updated : 2024-05-11