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Do you enjoy interacting with others, making connections, and helping people? Then you may be an excellent fit at our company! Youll be responsible for responding to customer inquiries and providing an exemplary customer experience. If this posting sounds like a job youll love, we highly encourage you to apply.
Responsibilities:
Record customer interactions and follow up on their experience with our company
Identify common customer issues and bring them to the attention of the team
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Ensure customer account information is up-to-date
Keep customer satisfaction levels high by providing accurate information.
Explain rental responsibilities, if necessary.
Ensure the newest service and product knowledge
Qualifications:
High school diploma, G.E.D. or equivalent
Experience working in a customer-oriented atmosphere
Must possess exemplary interpersonal skills, communication skills, and active listening skills
About Company:
"Where Quality is a Tradition" Street Toyota in Amarillo, Texas was established in 1983. A new 58,000-square-foot facility on 9 acres is now open at 45th and Soncy. This is a state-of-the-art facility and the customer's comfort has been emphasized from the ample parking right down to the gourmet coffee. Street Toyota is the first dealer in West Texas to become Signature Certified.
What We Offer
Medical, Dental, VisionCompetitive pay plan!Paid holidays and vacation401kPaid trainingOngoing developmentCareer AdvancementEmployee DiscountsFun, friendly culture!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full Time
$56k-71k (estimate)
05/02/2024
05/15/2024
street-toyota.com
Amarillo, TX
100 - 200
Business Services