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Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients.
We are looking for a talented and passionate candidate who would support one of our clients located in the Annapolis Junction, MD.
CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS / SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION.
Job Description :
Provides technical support and troubleshooting to network, desktop, and / or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Candidate MUST complete training during the first several months on contract.)
The System Administrator (SA) Skill Level 0 provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs / loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Required Skills : Customer Service
Customer Service
ServiceNow Ticketing System
Immediate long term position. 10am-6pm Mon-Fri Shift
Training will be Mon-Fri, 6 am - 2 pm
Qualifications :
HS or GED with 5 years experience or Bachelors with 0 years experience
Effective 3 / 1 / 23, only IT-related work experience will count toward the applicant’s years of experience.
STRATUM NETWORKS OVERVIEW :
Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions.
Our high-end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite networks.
As leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks.
To learn more, visit www.stratumnet.com .
Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.
Last updated : 2024-05-02
Full Time
$78k-99k (estimate)
05/05/2024
06/21/2024
thomflex.com
Mountain View, CA
<25
The job skills required for System administrator include Troubleshooting, Operating System, Customer Service, Help Desk, Technical Support, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a System administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by System administrator. Select any job title you are interested in and start to search job requirements.
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Quotes from people on System Administrator job description and responsibilities
System administrators support, troubleshoot, and maintain computer servers and networks.
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System administrators are responsible for keeping the systems running smoothly.
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System Administrators are responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.
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The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations.
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System administrators maintain the workflow of their organization, and they ensure that there are efficient and effective lines of communication open at all times.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on System Administrator jobs
A system administrator may provide some level of support, depending on their job description and employer needs.
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They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.
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Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.
02/09/2022: Green Bay, WI
Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.
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A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.
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Step 3: View the best colleges and universities for System Administrator.