Position Overview

We are seeking an experienced and strategic business operations professional to fill the role of Director of Revenue Operations and Strategy. This position requires a seasoned individual capable of collaborating with the CCO and other leaders across departments to manage revenue operations, orchestrate and enable go-to-market strategy, and drive efficiency in our sales practices. The successful candidate will play a pivotal role in leading revenue strategy and intelligence, overseeing sales strategy and operations, and ensuring the success and growth of our commercial business.

Primary Job Duties

• Rapidly experiment, learn, and iterate on various initiatives and process improvements to boost our go-to-market strategy and sales efficacy.
• Identify, test and scale innovative commercial arrangements including partnerships, collaborations and novel business models. 
• Lead the operating rhythm of the go-to-market organization, establishing and maintaining a consistent business rhythm for the Sales, Marketing, and Account Management teams.
• Manage and lead strategic projects or initiatives on behalf of the commercial organization, fostering cross-company collaboration, planning, and execution excellence.
• Be a strategic partner to the commercial leadership team, particularly the CCO, supporting business performance management through data analysis, diagnosing challenges, identifying opportunities, and assisting in decision-making.
• Work closely with Sales, Marketing, and Account Management leadership to define commercially relevant strategic questions and uncover business insights for profitable revenue growth.
• Drive high-priority initiatives, including long-range and annual commercial strategic planning, pricing and packaging strategies, sales resource planning, and territory optimization.
• Strategically plan and execute team-wide events and business updates, including all-hands meetings and regular updates from the CCO.
• Leverage industry trends, customer insights and emerging technologies to enhance the overall go-to-market strategy.

Qualifications

• Operational excellence with a metrics-driven approach to improve sales productivity, performance, and predictability.
• 5 years of experience in business planning, operations, consulting, or Chief of Staff roles.
• Experience in the logistics industry, preferably within revenue organizations of fast-growing companies.
• Strong analytical and problem-solving skills.
• Exceptional communication skills, both verbal and written, with the ability to craft executive presentations.
• Passion for innovating business operations and driving efficient business management systems.
• Proven success in partnering, collaborating, and influencing across groups at all levels.
• BA or BS degree required; MBA preferred.
• Detailed knowledge of marketing and sales cycles.
• Leadership, energy, presence, passion, discipline, and influencing skills.
• Experience managing a best-in-class Sales Operations function supporting aggressive revenue growth.
• Proven ability to recruit, build, develop, and coach high-performing analytical and strategy-focused teams.

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