Your opportunity

New Relic is seeking an accomplished and passionate sales operations and revenue operations professional to play a strategic and operational role supporting our global sales teams. You will be a strategic business partner and primary operational leader for the global head of sales. You will ensure the operational cadence, data, systems, and processes to drive success and help scale our global sales team. You will also partner with global sales leaders and cross-functional teams in defining, landing, and implementing our key strategic priorities. You will apply your planning, financial insight, creative thinking, strong analytical skills, and steadfast focus on execution to meet our sales targets.
The right candidate must be a collaborative problem-solver and an execution driver who can balance strategy with tactical execution. A collaborative style of working and a growth mentality are must-haves. Reporting to the Chief Revenue Officer, you will also play a significant role in providing insightful data analysis and important recommendations to the go-to-market leadership team. You will work with leaders across the company from marketing, customer success, sales enablement, alliances/channels, product, and finance to design, implement and own critical go-to-market functions that will meet the demands of our market and drive company growth.
Opportunity to work from a remote office may be available depending on the applicant's location.
What you'll do

• Owning, driving and supporting global initiatives you would be responsible for:
• Lead the weekly, monthly, and quarterly cadence of sales team activities including QBRs, forecasting, pipeline generation, planning, and opportunity management
• Support and drive the GTM strategy, territory design, sales process, and revenue programs
• Lead the end-to-end process of handling our sales funnel and operational metrics such as pipeline growth, win/loss rates, quota attainment, and deliver regular insights to the business
• Perform regular data analysis to observe and drive enhanced productivity across the sales, marketing, and customer success organizations and use this data to proactively identify areas for improvement
• Represent the sales organization's business requirements in key cross-departmental initiatives and partner with centralized operations teams to drive transformation in planning, data analysis, systems process
• Act as a trusted advisor - helping guide our sales organization to outstanding sales practices and improved execution
• Lead projects and initiatives focused on efficiency and simplifying processes throughout the sales organization
• Lead the annual fiscal year planning activities including headcount planning, organizational design, coverage models territory design
• Collaborate with peers to implement global standards

This role requires

• 12 years of proven experience in sales operations , enablement, revenue operations , or equivalent function with significant experience with global sales teams
• A consistent track record of using deep analytical skills to see beyond the numbers to drive strategy
• Demonstrated understanding of Consumption and/or SaaS go - to - market models, sales support roles, business metrics, and growth standard methodologies
• Experience using and developing reports, metrics, and dashboards with salesforce.com, Tableau, Excel, or other relevant sales metric tools and programs
• Prior work experience in the tech, digital, and/or analytics space encouraged
• Strong comfort level working in high - growth, performance - focused environments
• Authentic and demonstrated ability to lead cross - functional teams
• Outstanding written and verbal communication and presentation skills
• Bachelor's degree

Bonus points if you have

• P rior experience in the Observability space