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Become the newest member of our exciting team at Storage Rentals of America!
Storage Rentals of America (SROA) was founded in 2013 and through an aggressive growth strategy, we have grown to over 450 locations across 30 states.
It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve.
We are currently looking to add a Call Center Supervisor to our growing team.
A Call Center Supervisor will serve as a coach, mentor, and subject matter expert to the Call Center team. Under the guidance of the Call Center Manager, the Team Lead will provide guidance and support to assist in ensuring the immediate needs of the team, business, and customers have been properly addressed.
ESSENTIAL FUNCTIONS :
in particular, maintain familiarity with properties, vendors, and fee structures
JOB REQUIREMENTS :
KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION :
SROA Offers :
SROA is an equal employment opportunity employer.
PI240575060
Last updated : 2024-05-09
Full Time
Logistics Services
$53k-71k (estimate)
01/19/2024
06/21/2024
sroa.com
BEAR, DE
<25
2013
JEANNIE COX
<$5M
Logistics Services
Storage Rentals of America is a growing self-storage company that strives to offer the best storage experience. Since we were founded in 2013, we've grown to 10+ million rentable square feet of self-storage properties across 13 states. Our company is driven by a passionate and dedicated team that thrives in innovating the self-storage industry. OUR MISSION To provide beautiful, clean & secure self-storage facilities while delivering superior customer service to ensure a positive experience and great value for our customers A Strong Team We know that an experienced and knowledgeable team is key... to running a successful business. One that our customers can be confident doing business with. That's why we aim to attract the best candidates for every position at Storage Rentals of America. From our executive management team, corporate employees, on-site managers, and courteous call center team. We strive to create a work culture where our team loves their job! One where they enjoy any challenge that comes at them armed with the tools they need to succeed. Find Storage Rentals of America Across Social Media! Pinterest: https://www.pinterest.com/storagerentalsofamerica/ Blog: https://sroa.com/blog/ Facebook: https://www.facebook.com/storagerentalsofamerica Twitter: https://twitter.com/rentselfstorage Instagram: https://www.instagram.com/storagerentalsofamerica/
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The job skills required for Call center supervisor include Call Center, Leadership, Continuous Improvement, Customer Satisfaction, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
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A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.
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A Call Center Team Leader manages a team of call center employees at many levels.
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A Call Center Manager leads a staff of call center support agents.
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A Call Center Manager also recruits and trains new employees and tracks their productivity.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Focus on Agent Engagement and Retention.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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Step 3: View the best colleges and universities for Call Center Supervisor.