Description

Stokes Hodges Ford

Qualifications

• An enthusiastic 'people person' that's motivated to succeed!
• Good customer service and communications skills
• Strong computer skills
• Thrives in a fast-paced team environment
• Team player and good work ethic
• A positive attitude and professional appearance

High school diploma or equivalent

Requirements

Responsibilities:

• Answer calls and internet requests for vehicle pricing, availability, etc
• Schedule appointments for potential customers to meet with our dealership's sales team in our beautiful showroom
• Confirm next day appointments and reschedule missed appointments
• Maintain a daily average of outgoing calls to previous day's showroom prospects, customers that did not purchase, etc
• Maintain a daily average of outgoing texts and outgoing emails
• Work with Internet Manager to follow up with hot leads
• Prospect the Manifest Lists
• Maintain the integrity of eLead record keeping
• Log all appointments in eLead
• Maintain daily appointment activity in shared document with BDM
• Exercise exemplary verbal and non-verbal communication skills and protect the dealership’s interest when communicating with customers

PM22

IHP