How You Will Make a Difference

The Associate Sales Representative is responsible for increasing sales in the assigned territory and Region, including coordination and execution of clinical and service-related activities while supporting the local Sales Team. This position is within our Instrument Management Services division.

This is a remote based customer facing position. To support and service our customers in the assigned territory candidates must be based out of the following state: Washington

What You Will Do

• Uses initiative to originate, promote and close sales at all times.
• Assumes primary responsibility for assigned sales territory frequently as needed.
• Promotes supportive, quality customer relations by identifying internal customers, acknowledging customers promptly and using respectful, professional behavior.
• Maintains safe driving record.
• Delivers effective and uncompromising customer service in the territory and Region at all times.
• Coordinates all daily activities with the local Sales Team to ensure customers are always served effectively. When working in non-local (Regional) territories, effectively coordinates daily activities with the Regional Manager.

What You Will Do Cont'd

• Prepares service history reports, cost savings analysis and other relative reports and reviews with peers on monthly, quarterly and/or annual basis as determined by management.
• Coordinates & conducts preventative maintenance services for customers with local Sales Team.
• Coordinates & updates process improvement programs for select customers within assigned territory.
• Coordinates all site visits and workshops for customer attendance and technical staff.
• Facilitates and maintains all territory billing functions including billing submissions, unbilled revenue and uncollected revenue.
• Observes staff in "Care and Handling Procedure" and initiates recommendations to minimize frequency and severity of damaged equipment.
• Maintains positive impression of IMS by observing hospital vendor policies (including dress codes).
• Participates in OR specific training on a regular basis.

What You Will Need to be Successful

• Bachelor’s degree required
• Minimum 1 year of sales experience required.
• Demonstrated knowledge of software (Word, Excel, PowerPoint, CRM)
• Required to work non-standard hours that can vary to meet Customer needs (weekends, evening)
• Valid driver’s license with acceptable driving record
• Customer focused – ability to communicate with customers, understand their needs, meet their objectives and resolve any issues or problems (conflict mgmt. skills)
• Ability to collaborate with colleagues to identify customer needs
• Must be able to be compliant with hospital/customer credentialing requirements

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Skills

• Excellent attention to detail
• Self-motivated; ability to work with little to no supervision
• Adaptable – ability to be flexible in schedule and meet customer demands
• Able to work for long periods and in fast-paced environment
• Highly organized with the ability to prioritize workloads
• Able to make decisions with little to no supervision
• Able to comply with company values demonstrating Customer focus, integrity, teamwork, professionalism and accountability

What We Are Offering in Return

STERIS is a global organization offering full time opportunities to join our growing team. We offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match. We offer the opportunity to make a difference by providing world-class products and service solutions in a safe and rewarding environment. If you’re looking for an opportunity to be part of a solution-minded team supporting positive surgical outcomes, we want to hear from you. Let’s create a healthier and safer world, together. Apply today.