10 customer care representative Jobs in addison, tx
Southern Glazer’s Wine and Spirits is Hiring a Customer Care Representative Near Addison, TX
8:30am-5:30pm Monday - Friday
hybrid work environment - Monday/Tuesday in-office, Wednesday-Friday home-office (remote).
**first 30 days in-office for training.
Job Responsibilities:
- Navigate customers through the process of submitting an order through the self-service portal.
- Answer inquiries regarding customers' accounts.
- Keypunch supplier and sample withdrawals.
- Electronic imaging.
- Research shortage and miss-shipped claims.
- Process/enter orders and pick-ups.
- Handle calls from customer service queue.
- Process winery direct orders.
- Scan and index customer credit files into the imaging system.
- Add partners, drop partners, self-incorporated accounts and inactive systems.
- Identify outdated, obsolete and duplicate documents from customer files.
- Handle all salespersons changes at the beginning of each month.
- Research returned mail with an incorrect address and make the necessary corrections.
- Handle delivery claims and logs (shortage claims, miss ships, etc.)
- Pull faxes and invoices off the printer and distribute them to appropriate desks. Communicate with the sales force, customers and A/R.
- Perform the job in accordance with company and departmental policies and procedures.
- Perform other related duties as assigned.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
Southern Glazer’s offers a competitive compensation package with an hourly pay rate of $18 hour plus incentives. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.
Job Summary
Full Time
Wholesale
$38k-48k (estimate)
04/17/2024
07/01/2024
southernglazers.com
MIRAMAR, FL
7,500 - 15,000
2000
WAYNE E CHAPLIN
$5B - $10B
Wholesale
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About Southern Glazer’s Wine and Spirits
No matter which beverages you sell, we're here to help you sell more across the state. As the largest North American distributor, we have the capability to work with anyone from the largest retail operations to the smallest mom and pop shops. And always with an unparalleled dedication to customer service. So what's your pleasure? From the finest wines to the leading spirits brands, we're ready to keep you pouring.
The job skills required for Customer Care Representative include Customer Service, Futures, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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