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Stefanini Group is hiring!
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Job Description :
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations.
Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home.
Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Responsibilities :
Job Requirements
Details : Requirements :
Requirements :
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world.
Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities.
Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
Pay Range : $ 25.00 - $ 35.00
$ 25.00 - $ 35.00
Last updated : 2024-02-27
Full Time
IT Outsourcing & Consulting
$58k-72k (estimate)
02/29/2024
04/10/2024
stefanini.com
FORT LAUDERDALE, FL
15,000 - 50,000
2005
ANTONIO C MOREIRA
$10M - $50M
IT Outsourcing & Consulting
We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX). Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained p...rofessionals. We believe technology can revolutionize a company and innovation is essential to foster development and competitiveness. We also value new ideas and the power of an open mind, so we recognize every talent is essential to the quality of our projects and especially to our progress.
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The job skills required for Desktop support specialist include Troubleshooting, Customer Service, IT Support, Technical Support, Analysis, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support specialist. Select any job title you are interested in and start to search job requirements.
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