Position Description:
The Senior Account Manager is responsible for managing and growing accounts with high-priority customers. In addition
to completing the duties of an Inside Account Manager (building customer relationships, pricing, negotiation, order
entry, order tracking, and problem resolution), this position also manages the details of contractual accounts and
collaborates on accounts that would benefit from their special expertise.
Primary Responsibilities:
• Develop an in-depth understanding of the products and services offered by Steel and Pipe Supply
• Build strong customer relationships with all assigned accounts
• Thoroughly understand customer expectations and meet them with a high degree of precision
• Use problem-solving skills to uncover solutions to customer needs
• Identify, pursue, and close opportunities for growth in high-priority accounts
• Manage inventory and pricing decisions in contractual accounts
• Price inquiries to maximize revenue while minimizing operational costs for Steel and Pipe Supply
• Understand return on invested capital (ROIC) and make decisions that align with company ROIC goals
• Engage Outside Account Managers and sales management on significant inquiries
• Monitor the overall goals and results of the territory and the entire company on a regular basis
• Provide feedback on the market conditions of the assigned territory
• Advise and cooperate with other sales staff in area(s) of expertise to maximize opportunities with accounts
• Visit customers on an as-needed basis to assist in development of solutions within the sales process
Physical & Work Requirements:
• Ensure professional appearance appropriate for meetings with executive level employees or clients
• Able to spend long periods of time at a computer
• Occasional Travel (5 – 6 times per year)
• May require travel to the office in extreme weather conditions
Required Background, Competencies & Expertise:
• 4 - 6 years of experience successfully managing and growing customer accounts
• Extensive knowledge of Steel and Pipe Supply’s products, services, operations, and technical capabilities
• Ability to handle complex, high-volume and/or contractual accounts
• Highly proactive
• Proven relationship building skills with customers
• Tremendous responsibility and ownership of customer challenges
• Proficient in utilizing required software applications (SAP, Microsoft Office, etc.)
• Strong written and oral communication skills
• Strong cooperation and collaboration skills
• Excellent understanding of economics related to supply and demand
• Composure
• Instills trust and confidence
• Comfortable with negotiation
• Highly detail-oriented and very thorough
• Strong numerical abilities
• Excellent organization skills
• High learning agility
Preferred Background, Competencies & Expertise:
• Background in the steel industry or a related field
• Bachelor’s degree in Business Administration or related discipline or equivalent work experience

What is it like to work at Steel and Pipe Supply?

https://www.youtube.com/watch?v=rXgQTHEW53o&feature=youtu.be

How to Apply:

Online: steelandpipe.com/careers

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/AA Minorities/Female/Disabilities/Veterans