Job Summary:

We are looking for an enthusiastic Front of House Manager to join our team at our vibrant BBQ/Cafe, which serves as a bustling brunch spot by day and transforms into a lively bar with small bites, and BBQ Platters by night. The Front of House Manager will play a crucial role in ensuring exceptional service standards during all operational hours and will help us fulfill our vision of making our venue a central hub on Freeport Blvd for community gatherings, live music, and private events.

Our Vision:

Our aim is to establish our restaurant as the premier destination on Freeport Blvd, offering a dynamic atmosphere where guests can enjoy not only great food but also lively entertainment and special events such as parties, birthdays, and business mixers. As a Front of House Manager, you will be instrumental in bringing this vision to life and making our restaurant the place to be.

Responsibilities:

- Manage and oversee all front-of-house operations to ensure that guest services are exceptional and seamlessly integrated with kitchen operations.

- Train, lead, and inspire a team of front-of-house staff to deliver outstanding customer service, maintaining a high level of professionalism and enthusiasm.

- Coordinate with the Kitchen Manager to ensure timely service and excellent food and beverage quality.

- Develop and implement strategies to enhance customer satisfaction and optimize profitability.

- Manage reservations, seating arrangements, and event bookings, making sure every guest feels welcome and valued.

- Handle customer inquiries and complaints with grace and professionalism, ensuring all issues are resolved promptly and satisfactorily.

- Ensure the front of house area is maintained to high standards of cleanliness and orderliness.

- Promote and manage the scheduling of live music and special events to maximize attendance and enhance the dining experience.

Experience and Skills Required:

- Proven experience as a Front of House Manager or similar managerial role in a restaurant or event setting.

- Strong leadership skills with the ability to manage and motivate a team.

- Excellent organizational skills and the ability to handle multiple tasks in a fast-paced environment.

- Exceptional communication and interpersonal skills, with a focus on guest service.

- Experience in managing events, live entertainment, and a busy dining environment.

- A proactive approach to problem-solving and the ability to make quick decisions under pressure.

Why Join Us?

This is an exciting opportunity for a dynamic individual who is passionate about creating memorable experiences for guests. By joining our team, you will contribute to a thriving community space that celebrates good food, good music, and good company. Your leadership and dedication will help us create an atmosphere that attracts and delights our guests, making our restaurant a beloved landmark on Freeport Blvd.

Note: This position is paid and includes opportunities for professional growth and development within our restaurant group.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant management: 3 years (Required)
• Bartending: 2 years (Preferred)

License/Certification:

• ServSafe (Required)
• RBS Training Certificate (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Sacramento, CA 95832 (Required)

Work Location: In person