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StateServ provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase patient satisfaction. With our innovative technology and unmatched expertise, we provide the visibility and insights our clients need to make timely, informed decisions and drive meaningful results. We serve over 100,000 patients every day spanning all 50 states
Essential Functions
Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.
1. Performs research and generates sales leads for prospective clients and effectively introduces the StateServ Hospicelink suite of services.
2. Develops compelling proposals and presents to decision makers to negotiate and close contracts within small, low complex accounts.
3. Populates key account information within SalesForce to assist in the furtherance of sales development. Understands client contracts with regard to terms and conditions, renewal dates and any additional service amendments. Works effectively to ensure mutually satisfactory agreements and renewals that maximize services for the client while achieving company profitability targets.
4. Support corporate initiatives as delegated and drive through completion of projects.
5. Develops relationships with the leadership and decision makers of hospice prospects in designated areas to close new business opportunities for the company by effectively introducing the suite of services that StateServ Hospicelink offers through webinars and phone meetings.
6. Meets with clients and customers to effectively develop, maintain and strengthen multiple relationships with current client customers at corporate, regional, and local levels and provides information and opportunities available from StateServ Hospicelink.
7. Provides regular status reports on work as described in the Company’s contact management system.
Marginal or Additional Functions
1. Enters and captures contact information in the contact management database to build out markets, manage activities and ensure information regarding customer interactions, trainings and reports are up to date. Monitors and reports on activities and provides relevant management information.
2. Performs other duties as assigned or apparent.
Supervisory and Managerial Responsibility
• This position does not entail formal, direct supervisory responsibility.
Knowledge, Skills & Abilities
Education, Licensure or Certification:
• A thorough knowledge and understanding of general business management as normally obtained through the
completion of a Bachelor’s Degree in Marketing, Finance, Accounting, Business Administration, or a related field of study
• Work Experience or Related Experience:
• One to two years of direct sales experience is required or experience in which the incumbent has proven successful experience engaging, identifying and understanding the customers’ needs and closing the sale
• Hospice, durable medical equipment, pharmacy, managed care or other pertinent health care services industry experience preferred
• Specialized Knowledge, Skills & Abilities:
• A thorough knowledge of common sales communication techniques, identification of the clients’ value proposition and presentation of solution based sales. The ability to utilize this knowledge to engage prospective clients, effectively develop proposals and solutions and negotiate contracts is required
• Excellent communication, presentation and interpersonal skills are required to perform the functions as described, including the ability to present compelling solutions, persuade key stakeholders and negotiate contracts
• The ability to be proactive and self-directed utilizing good time management, decision-making, and organization skills is required. Incumbents must be able to prioritize multiple tasks
• A good understanding of StateServ’s products, technologies, selling strategies and internal business functions is necessary to become proficient and competent in this role
• Must have the ability to work in a fast pace entrepreneurial environment
Travel Requirements and Conditions
• Travel including overnight travel up to 50% of the time to visit prospective clients
Work Environment, Conditions and Demands
• Work is generally preformed in an office environment or remote setting in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Incumbents regularly travel to visit client and sites as described.
Physical Requirements and Demands
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.
• Regular eye-hand coordination and manual dexterity is required to operate office equipment
Additional Position Information
• No additional information is applicable
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
StateServ offers a rewarding, casual, fun work environment to include competitive benefits and compensation. We welcome new ideas and innovative thinkers. If you want to do meaningful work that is truly helping people, come join our growing team and make a difference!
Full Time
Wholesale
$89k-121k (estimate)
11/22/2023
07/14/2024
stateserv.com
GADSDEN, AL
500 - 1,000
2004
CHRIS ROODE
$50M - $200M
Wholesale
We're the nation's largest DME Benefit Manager, supporting the nation's largest healthcare programs and serving more than 135,000 patients daily. We're focused on connecting post-acute programs across the country with our comprehensive provider network through DMETrack, our online ordering platform.
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