Description

• Change Strategy Development
  • Providing senior level analysis and recommendations regarding complex change management strategies.
  • Providing counsel and assisting in the implementation of a variety of complex business processes.
  • Developing comprehensive change management strategies aligned with the ADKAR methodology to support organizational initiatives that impact programs and policies.
• Interested Part/Team Engagement
  • Building strong relationships with key parties across different levels of the organization.
  • Communicating change initiatives effectively, ensuring those impacted understand the rationale and benefits of the proposed changes.
• Change Impact Assessment

• Conducting thorough assessments to understand the impact of proposed changes on individuals, teams, and processes.
• Analyzing feedback and data to anticipate potential challenges and opportunities during the change process.

• Change Implementation:

• Developing and executing change management plans, including communication strategies, training programs, and support mechanisms.
• Monitoring progress and adapting strategies as needed to address emerging issues and ensure successful implementation.

• Training and Development:

• Collaborating with Learning and Development teams to design and deliver training programs that build the knowledge and skills required to embrace change.
• Providing ongoing support and resources to facilitate continuous learning and development.

• Performance Measurement and Evaluation:
  • Defining key performance indicators (KPIs) to measure the effectiveness of change initiatives.
  • Monitoring proposed or pending changes in business operation requirements, laws, policies and procedures, potential impact on business functions and recommends appropriate response to assist in the implementation of those changes.

• Collecting and analyzing data to evaluate progress, identify areas for improvement, and celebrate successes.

• Culture Transformation:

• Fostering a culture of change readiness and resilience by promoting open communication, innovation, and collaboration.
• Leading by example and encourage individuals and teams to embrace change as an opportunity for growth and development.

Note: Experience defined below may have been gained through paid or unpaid activities.Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

• Leading and coordinating various organizational change management (OCM) initiatives and quality improvement plans, utilizing methodologies such as continuous improvement, LEAN, and Six Sigma.
• Facilitating diverse groups of people to identify and resolve complex or sensitive issues.
• Writing and presenting information and training to diverse audiences.
• Developing and leading teams.
• Completion of courses, training, or conference attendance related to quality improvement.

• Three (3) or more years of experience leading and coordinating various organizational change management (OCM) initiatives and quality improvement plans, utilizing methodologies such as continuous improvement, LEAN, and Six Sigma.
• Two (2) or more years of experience leading projects and facilitating workgroups.

• Prosci certification, which includes the ADKAR change management model.
• Experience using MS Word, Excel, and PowerPoint.

• Experience leading training and educational opportunities for adults.
• Experience leading policy and systems changes to advance equity initiatives.
• Experience building new systems and processes to improve collaboration, coordination, quality improvement, and equity.
• Experience integrating community voice, feedback, needs, and preferences into program plans, projects, and initiatives.

• Application packets must include the following:
  • A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
  • A current resume (without personal pictures).
  • Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

• Do not submit private information including social security numbers, year of birth, etc.

• 
  The hiring manager WILL NOTreview additional supplemental attachments. DO NOT attach or submit the following:

• Personal photos (this includes photos on your resume and/or cover letter).
• Transcripts.
• Certifications or diplomas.
• Projects or portfolios.
• Letters of Recommendation.

• Occasionally travel within and outside of Washington State.
• Legally operate a state- or privately-owned vehicle OR provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments, as assigned.

Supplemental Information