2 Change Manager – Credentialing Improvement Project (MA5) - PROJECT – DOH8031 Jobs in Tumwater, WA

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Change Manager – Credentialing Improvement Project (MA5) - PROJECT – DOH8031

State of Washington Dept. of Health

Tumwater, WA | Full Time

$117k-162k (estimate)

1 Month Ago

School Review Manager (WMS 2) Project - DOH8103

State of Washington Dept. of Health

Tumwater, WA | Full Time

$115k-149k (estimate)

7 Days Ago

Change Manager – Credentialing Improvement Project (MA5) - PROJECT – DOH8031

$117k-162k (estimate)

Full Time 1 Month Ago

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State of Washington Dept. of Health is Hiring a Change Manager – Credentialing Improvement Project (MA5) - PROJECT – DOH8031 Near Tumwater, WA

Description

This is full-time, project, Change Manager, Credentialing Improvement Project (Management Analyst 5) position is currently funded through June 30, 2027

Division: Health Systems Quality Assurance

Office: Credentialing Improvement Project

Location: Tumwater, WA (flexible/hybrid)

Make a difference.

We are seeking a dynamic and experienced Change Manager (MA5) to lead our organization through a transformative period of process and quality improvement efforts. This pivotal role will be instrumental in facilitating and managing organizational change, ensuring smooth transitions to new and enhanced business practices. You will utilize expert-level skills in change management methodologies, including the PROSCI & ADKAR (Awareness, Desire, Knowledge, Ability and Reinforcement) to analyze, develop, and implement comprehensive plans that minimize resistance, create engagement, collaborate with division leadership, staff, impacted teams, business partners and other internal Department of Health (DOH) employees as well as external interested parties that could include the legislature and Results Washington.

Key responsibilities include:

Fostering and promoting cultural change that can be sustained. Build relationships and trust with staff, project team, leaders, and others as they navigate the change curve.
Promoting a culture of continuous improvement and adoption of change by aligning values, behaviors, and processes with the new organizational vision in mind.

The change on this project is expected to be extensive, with staff credentialing over 85 separate health professions with varying criteria, requirements, and complexity. As a key member of the project team, this you will influence the direction, adoption, and sustainment of new systems and processes through communication, training, engagement, and evaluation and adjustment of operational activities as they connect to improving credentialing timeframes.

Our Ideal Candidate.

Has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative.

Essential Requirements & Qualifications

Note: Experience defined below may have been gained through paid or unpaid activities.Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Option 1: Six (6) or more years of experience planning and implementing change management initiatives (Experience may include a combination of continuous improvement, organizational change management or related field).

Option 2: A bachelor's degree or higher in public health, public administration, health services, business administration, leadership, organizational development, or a closely allied field; AND two (2) or more years of experience planning and implementing the full lifecycle of a change management initiative.

AND (for BOTH of the above options) the following:

Proficiency and experience in the following

Using MS Word to edit text documents, create templates, and automate the creation of tables of content.
Using Excel to run and create functions, pivot tables, and charts.
Using PowerPoint to create slideshows.
Using SharePoint to store, organize, share, access and manage documents and data.
Using MS Teams for video conferencing, presentations, file management and communication.
Using Outlook to navigate, configure email settings, filter, manage calendars and schedule meetings.

Experience applying ADKAR and PROSCI change management methodologies.

Desired Skills & Preferred Experience

PROSCI Change Management Certification

Join a great team and lead us into the future

This is a unique opportunity to be a key player in driving significant change within our organization. If you are passionate about leading change initiatives, fostering engagement, and promoting a culture of continuous improvement, we invite you to apply and become a part of our dynamic team.

The Health System Quality Assurance division help prevent injuries, develop health systems, and improve patient safety by working closely with communities and local health partners. Our over 500 employees regulate and support more than 463,000 health professionals in 85 health professions and 11,000 health groups and programs. Learn more about what we do on our external site.

Work Location & Flexibility

The duty station for this position is in Tumwater, WA. Primary telework (mobile work) is an option for this position. Infrequent (up to 2 days per month) in office presence at the Tumwater campus location could be required based on business need. Partial telecommuting may be an option subject to supervisory approval

Work that matters

Public health promotes and protects the health of all people in the state of Washington, in the communities where they live, learn, work, and play. We understand that our efforts to achieve more equitable health outcomes for the communities we serve begin with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices.

About DOH

Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners around the clock to impact the lives of every Washingtonian and visitor. We’re not just an organization; we’re a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our Transformational Plan for the future of Washington’s health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.

Why DOH?

We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about “Why DOH”, visit Work@Health.

How to Apply

Intrigued? Click "Apply" to submit your detailed application profile along with the following:

Remember to showcase your relevant education and experience in your application.

Application packets must include the following:
- A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
- A current resume (without personal pictures).
- Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

Attachments: DO NOT attach or include certifications/certificates of completion, transcripts, letters of recommendation, private information (social security number, year of birth etc.), or documents that include photos with your application. Please REMOVE all photos (including headshots) from your documents prior to submitting.

Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.

Union Representation

This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Equity, Diversity, and Inclusion

We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Questions and Accommodations:

If you have questions about this position, please contact Danielle Dahm at, Danielle.Dahm@doh.wa.gov.

For persons with disabilities, this document is available in other formats, please call 800-525-0127 (TDD/TTY 711) or email doh.information@doh.wa.gov.

Technical Support: Can’t log in, password or email issues, error messages? NEOGOV provides technical support at 1-855-524-5627.

Conditions of Employment/Working Conditions

With or without an accommodation, I am willing and able to:

Work a full-time Monday – Friday, from 8 a.m. – 5 p.m., but willing to occasionally adjust work-schedule to meet business needs, which may include evenings and weekends. A flexible work schedule will be considered upon request and supervisor approval.

Occasionally travel, alone or with another person, throughout the region/state/nation, which may include overnight.
Legally operate a state- or privately-owned vehicle OR provide alternative transportation while on state business.
Participate in emergency response exercises and emergency events/high-priority assignments, as assigned.

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Supplemental Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) advertised in this recruitment are filled, this recruitment may only be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.

Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.